Reply To: Is the 29th Feb deadline to cancel a Platinum card for a refund set in stone?

[Vit]

Colin MacKinnon wrote:

Used our two plats in Germany at the weekend, and refunds came through yesterday.

Hawkesmoor and HN in Edinburgh in mid-January – no sign yet. Chat confirmed yesterday that they were valid transactions (I never had email confirmations) and told me to wait.

On a similar boat. Both 23/24 credits used in Thailand all came through after a couple days. UK 2023 credit used in Tattu London was the same but it seems Amex is doing something with delaying this as I have been waiting for UK 2024 credit used in Tattu Edinburgh more than 2 weeks now. I would not be surprised if they are not crediting till after 29th Feb.