Reply To: Duty of Care for cancellation

[Paul]

Ihar wrote:

BA Flyer IHG Stayer wrote:

The regulation does not say “any carrier”.

It says “comparable transport conditions”. Which isn’t the same as “any”.

Please don’t make stuff up.

Sorry, I didn’t mean to make stuff up and imply it was the customer’s choice – just commenting on the OP’s desire to opt for a flight the same day as the cancelled one. More that the regs state “at the earliest opportunity”, rather than the next flight the carrier/codeshare partner has available. Lots of low-cost carriers are notoriously bad at not offering alternate carriers, leaving people stranded for days and days.

But it is the passengers choice!

I don’t blame carriers for offering a flight on their own metal, but I wouldn’t consider a next day flight acceptable unless it suited me or was the only option available.

But it is the passengers choice as detailed in Article 8

https://www.legislation.gov.uk/eur/2004/261/contents