Reply To: BA never issued Avios e-ticket

[JDB]

@stevenhp1987 – what the OP experienced was, I think, just a minor change which only requires ticket revalidation which will usually be actioned without a hitch and is very simple. Following a cancellation as you experienced, the ticket will usually need to be re-ticketed which can fail because there’s a change in the fare line. Of course, BA should pick this up and resolve but in fact has no process for this.