Reply To: Hotels.com loyalty transfer going to OneKey

[Dom]

TJ wrote:

OneKey Cash doesn’t expire if you have account activity at least once every 18 months.

I’d be careful on that one, if you search google there are plenty of complaints in reddit etc from people who found that is not the case for OneKey cash converted from hotels.com and have lost their balance (US users who were migrated some time ago). There doesn’t seem to be a clear answer on it, hopefully it will indicate in the account at some point what the expiry is as there is no indication currently unlike with the old reward nights.