Reply To: Cancellation runaround

[UKFlyer]

Where else can I get these ? I’ve looked at my eTicket receipt and there is literally nothing there about cancellation. I’ve looked really carefully.

When I try to ask for an eTicket receipt in MMB it generates an error saying it cannot display it because of the payment method (I used AMEX) so I can’t get another one to try and compare.

Under MMB, under cancellation, the lines I’ve typed is all that is displayed when I click on “Cancelling your booking”.

The outbound (LHR to JFK) is on BA in F, yes, and the return is on AA in Business.

I honestly don’t know what else to do. How on earth is someone supposed to know that the cancellation terms are not actually what is displayed ? That seems really disingenuous to me.

(Not having a go at you, but it’s very frustrating that a simple sentence in plain English seems to not actually be what is meant by BA at all)