Reply To: “When do I take BA to CEDR?”: A HfP fan favourite

[JDB]

points_worrier wrote:

And I should add you’re taking BA to a quasi-tribunal that doesn’t have any discovery or disclosure rules. When you don’t know what info BA has, and BA refuses to reply to you by timing out ad nauseam, it is totally reasonable to see what information they have on or about you for the case.
Want to avoid it? BA could respond and/or pay within a reasonable time. UK261 says payment time is 7 days…

In a £200 case involving lost baggage, what data BA does or doesn’t have is totally irrelevant and whatever the output from the SAR, it won’t help progress the claim and might take a month. If you went to MCOL you wouldn’t get any meaningful discovery/disclosure because it’s so obviously disproportionate and unnecessary. In this type of situation, a SAR just seems petty and if it’s some misguided attempt to annoy BA, I’m not sure there’s anything too clever about stooping to their level.

UK261 doesn’t have any relevance to luggage claims and the only payments UK261 requires to be paid within seven days are refunds following flight cancellation and involuntary downgrading. There’s no time limit for anything else.