£200 Amex Travel credit

Just book something through the Amex travel site and they’ll bill you upfront. My £200 credit expired end of June but I’ve got a hotel stay booked for early Jan 2025 – when I booked it through Amex they billed me immediately, and the credit was posted 2 days later.

I have used my £200 travel credit against an upcoming car rental.since I booked the car hire, the price has dropped considerably and I want to cancel the booking and rebook using the cheaper rate via Amex travel. The online travel team do not work weekends !! and the t&c’s don’t cover my query of whether if I cancel the booking does my travel credit reappear on my account to use again ?

My understanding is the credit is non refundable. So if you cancel the booking you may loose the credit, it won’t reappear to use again.

There is a grey area where they may not claim the credit back, but I have had an issue where a hotel refunded an entire booking as a goodwill gesture and the credit was taken back. It took me quite the discussion with Amex to get it reapplied as obviously the reversal of the credit wiped out the goodwill gesture of the hotel! In the end they accepted that the hotel was making a goodwill gesture so manually applies a £200 credit to my account.

As for changing the booking for a later date, I guess this could work if it doesn’t mean a cancel and rebook.

Just in case it’s not obvious, you have to spend at least £200 in 1 transaction for the credit to apply. I spent £180 on a hotel and got zero credit.
I thought it was like the Personal Platinum dining offer where you can use the card in multiple transactions, and it will get credited each time until you reach a total of £150.