Amex bill payment gone slightly awry

[Skywalker]

Good afternoon

Brief summary:

+ Made a payment via debit card yesterday
+ All seemed to go through with no website time-outs or long page loading times
+ Reflected as ‘payment received’ green text on statement, limit restored to where I expected etc
+ Bank account showing the payment as pending
/ Logged in today to check details of an Amex offer
– The line containing the green ‘payment received’ text has been completely removed from the statement
– Now the payment button has been restored, stating “Payment due” by X date, with the full amount that is due
– Credit limit still restored, but balance outstanding reflects the two month’s billing amounts (?)

Bank account is still showing payment pending, so the funds haven’t been re-deposited.

Just a wee bit confused as I haven’t seen this happen before with the crediting/removal from statement –

I’m sure it will sort itself, but has anyone else experienced this?

TIA

[Damian]

It often happens when paying at the weekend. It will update shortly and correct itself. Keep an eye on it, but usually nothing to worry about.

[Skywalker]

Thanks @Damian – I will check the bank account as well just to make sure they haven’t redeposited the funds