Amex cancelled by them
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Forums › Payment cards › American Express › Amex cancelled by them
Like others, Amex cancelled my card. I had been a member for 20+ years and never missed a payment. On 14th January, I received an email giving me until 17th March to provide certain financial information (which no other credit card provider has demanded). On 28th January the account was closed. I spoke to someone in their call centre who couldn’t, or wouldn’t, tell me anything. I was told a supervisor would call me back in the ‘next 24-48 hours’. No call was made. An email elicited a reply to say that they stood by their decision! Bizarre behaviour!!
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