Appealing Virgin’s eligibility checker?
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Forums › Payment cards › Virgin Atlantic › Appealing Virgin’s eligibility checker?
Virgin Atlantic were going to increase my card limit before I cancelled the VA+ card so I don’t understand why I am now not eligible for their free card…
Is the only way to appeal is to write a physical letter? That is what this page seems to suggest:
https://gethelp.virginmoney.com/helptopic/subtopic/pagecontent/article/KA-01002/?What-happens-if-I_m-declined?
The contact us link just gets me to the general phone number and I’m pretty sure they won’t be able to help me…
Nothing to do with Virgin Atlantic and everything to do with Clydesdale Bank who currently own the Virgin Money brand but maybe not for much longer.
A bank is free to change its lending criteria at any time, just like an insurance company can decline cover to you without telling you why.
Follow the article and write them a letter
I used to have the VA+ card, cancelled and got the free card before the pandemic.
I’m trying to get the VA+, got rejected all the time.
Sat and wrote a letter about 2 months ago. Nothing happened. Not even a response.
Virgin Atlantic were going to increase my card limit before I cancelled the VA+ card so I don’t understand why I am now not eligible for their free card…
Increasing a credit limit on an existing card isn’t the same process as assessing your application for a new one.
Increasing a credit limit on an existing card isn’t the same process as assessing your application for a new one.
Indeed. Barclays wrote to me in Nov telling me they were going to increase my limit (I hadn’t asked for one). Then they wrote again in Feb saying they’d changed their mind due to my “possible” change in circumstances.
I hadn’t notified them of anything in between.
I had however been made redundant but not nothing had changed, I hadn’t notified anyone of that, still paying bills and plenty of income from other sources. So how did they find out?
I had however been made redundant but not nothing had changed, I hadn’t notified anyone of that, still paying bills and plenty of income from other sources. So how did they find out?
Who is your current account, that your salary goes into, with?
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