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Forums Frequent flyer programs British Airways Club BA.com log in? “Sorry, we don’t recognise those details”

  • 32 posts

    Is anybody else struggling to get into the main BA.com this morning? “Sorry, we don’t recognise those details. Please check and try again.”

    I refreshed my sign-in to the iOS app yesterday; and have no trouble getting into shopping.ba.com with the same details.

    2,418 posts

    Sometimed it likes your 8 digit membership number as login instead of your email address.

    638 posts

    Is anybody else struggling to get into the main BA.com this morning? “Sorry, we don’t recognise those details. Please check and try again.”

    I refreshed my sign-in to the iOS app yesterday; and have no trouble getting into shopping.ba.com with the same details.

    Had a forced password reset the other day there on logging in, likewise had an unrequested password reset from Linkedin. Guess someone is messing about.

    198 posts

    I logged in at 9am this morning to make a bronze tier seat selection and it seemed to be working fine.

    7 posts

    also having issues logging in tonight – noticed a few others with similar issues on twitter too

    388 posts

    Their website is a gremlin, it becomes absolute garbage if you try to use it after midnight.

    Hardly a week goes by that theres not some problem with trying to use it between midnight and 3am, which just happens to be when I do most of my travel planning.

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