Maximise your Avios, air miles and hotel points

Forums Frequent flyer programs British Airways Club BA flexible options email

  • 1,048 posts

    Just received this from BA

    Dear Customer,

    We are getting in touch as you are due to travel with us on or before the 25 July 2022.

    You may have seen in the news that airports across the world have imposed restrictions on the number of flights that airlines can operate. This week Heathrow Airport has set a passenger limit per day until September 2022. As a result, they have told us to adjust our flying schedule to reduce the number of customers using the airport this summer.

    We understand that some customers may want to review their travel plans in light of the current travel challenges. We want to be as flexible as possible so that you can move your flights if you wish.

    If you are due to travel between now and the 25 July 2022 and you wish to change your flights, we have introduced a policy that will allow you to easily change your travel dates via our website. This means you can rebook onto a British Airways operated service free of charge to any date within the next 12 months of your original date of travel, subject to availability.

    You can do this simply by logging into your booking here.

    Alternatively, if you decide that you no longer wish to travel, you can request a voucher for the value of your booking and when you are ready to use your voucher to book new flights, you can do so online. The voucher will be valid for travel before the 30 September 2023.

    To request a voucher, click here.

    If you have booked via a travel agent, please contact them directly to discuss your options.

    If your flight is part of a British Airways Holidays package, you can review your options here.

    Thank you for your continued patience and understanding.

    British Airways

    955 posts

    I got it as well.

    The one thing I sort of offered them t’other day (admittedly before LHR announced the cap) was to (after other cancellations) not fly DUB-LHR to start my ex-EU holiday

    I could have dropped that and the positioning flight but they insisted I had to take the DUB-LHR.

    I get why they said no but equally it’s annoying

    Perhaps I i’d waited another day before calling …

    818 posts

    Time to play them at their own game and rebook as your Christmas or Easter flights.

    16 posts

    On http://www.ba.com the following banner is displayed.

    More flexibility for Heathrow customers

    If you’re due to fly from Heathrow on or before 25 July 2022, you can change to another British Airways flight in the next 12 months free of charge, subject to availability. For more information go to Manage My Booking.

    927 posts

    So I’m guessing if I cancel my flight for next week,
    my (expiring) 241 would be wrapped up in the voucher?

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.