Delay in BAPP monthly Avios transfer to BA Executive Club?

[Maria]

Morning all and Merry Christmas.

I’m getting a bit worried as my Avios hasn’t been pulled from Amex to BA for the last month although the balance of the latest bill was cleared on time. Not sure if I need to do it manually now since BA upgrade.
Has anyone else experienced it?

Thanks

• This topic was modified 55 years, 4 months ago by .

[AJA]

I wouldn’t worry too much. I think transfers are taking a few days longer than planned. When do they normally transfer across for you? Mine usually go over on 7th but this month it was the 9th.

[Damian]

Login to the Amex app and press membership. It should show your current balance and Avios earned in last 30 days. Below that should be Your BAEC number, if that is missing you need to call them. It happened to my Dad

[Maria]

Thanks Damian for your input, just checked my BAEC number in Amex app and discovered that it’s different to the one in BA app. However, I’ve noticed that some emails came through from BA lately quoting the same number as in Amex app. Very confusing, never knew there is more than one
membership number registered under my name.