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Can 2 people make an Avios booking for LHR-DEN and use 1 voucher to upgrade the return (DEN-LHR) leg of the round trip? To clarify, the outbound would be an Avios PE redemption and the return would be an Avios business redemption (but paying the PE number of Avios).
I asked this question in flyertalk and the response was, “it should be possible”. But I was hoping someone one here had succeeded in doing it and could let me know for sure.
Here is the relevant passage.
A cabin upgrade voucher is an e-voucher that entitles you to a cabin upgrade for two passengers on a one-way journey or one passenger on a return or one-way trip, when you make a Reward Flight booking (“cabin upgrade voucher”). Airline taxes, fees and carrier charges must be paid on all tickets booked.
Cabin upgrade vouchers can only be used for British Airways flight-only itineraries with departures from the United Kingdom
Yes, that is exactly one of the things the Barclays voucher is designed to do, but I think you have to call as the online system always wants to upgrade both legs (which as you are aware isn’t an option for two people with one voucher). As long as the trip starts from the UK you can upgrade either the outbound or return leg for two people.
Just for completeness, you pay the PE Avios + CW taxes / RFS fee for the return.
No you can’t upgrade the return on its own if it’s flying back to the Uk, you could use the voucher on the LHR-DEN for two people.
Have you tried doing this online or via the call centre?
No you can’t upgrade the return on its own if it’s flying back to the Uk
Yes you can, providing it’s the inbound leg of a return trip starting in the UK as per the OP’s enquiry. You cannot upgrade a one-way booking from overseas to the UK.
I would be calling up to do this as not sure it can be done online? As the terms and conditions don’t suggest it is allowed.
I said in my first reply that you have to call to do it.
It is covered in the terms by the slightly obscure ‘two passengers on a one-way journey’.
Reading between the lines of the rest of the terms, journey means outbound or inbound on a return trip (trip being used separately in the context of a single person return or one-way).
Either way people including myself have done it, so suggesting it can’t be done is simply wrong.
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