Booking change

[clarence]

I have a booking for 7 for a trip to Spain but one person can’t travel. When I log into manage my booking I can’t see the option to remove one person, just to cancel the whole booking. Is this correct do I need to call BA to remove the one person.

[JDB]

You can’t do this online. You need to call BA who will split the booking so the person whose booking is no longer needed will be on a separate PNR which can then be cancelled and refunded if allowed by the fare conditions.

[clarence]

Thanks for the information. Will call them