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Forums Frequent flyer programs The British Airways Club Booking change Business to PE

  • 51 posts

    Advice please. We are booked Ex Cincinnati for a flight hom business class using companion voucher on 27th May. Our holiday actually ‘ends’ in Nashville but there are no Ex Nashville BA business class available hence we have to get across to Cincinnati to fly home. There is however PE available with American Airlines on 28th, which means we can extend holidsy by 2 days as we wouldnt have to get across to Cincinnati the day before or indeed of our flight. Before I contact BA customer services would I be right thinking if I took PE flight there would be a refund of Avios to me.

    896 posts

    Yes plus a £35 change fee pp.

    1,967 posts

    You can’t use your voucher though on AA

    11,666 posts

    You would need to cancel your Cincinnati flight, and you’d get your avios and cash back, minus £35pp, as noted. You’d need to make a new booking in PE on AA, so it doesn’t matter which way round you do it. As mentioned, you can’t use the 241 on AA, but I think they might have lower surcharges from the US.

    Which “portion” of the 241 did you use for the current return leg? If it’s your inbound leg, you won’t get the voucher back as such, but you could have it applied to another booking in the furture, subject to the Ts and Cs.

    11,666 posts

    *I just had a look at this route out of interest and it looks as though the AA flight is via another city, e.g. ORD?

    3,473 posts

    I thought once you’ve flown the putbound on an avios ticket you couldn’t make any changes other than to the date?

    And if you cancel the inbound after the outbound has been flown you won’t get a refund of the avios.

    11,666 posts

    I don’t think OP has flown the outbound yet, unless they are on a fairly long trip.

    It’s not clear which part of the journey this is – whether it’s the inbound leg of a return trip, a standalone booking, or the outbound leg of a separate trip, that’s why I’m asking questions.

    If you book the inbound separately and get the 50% avios refunded, you CAN cancel it as per usual, even after flying the outbound, I have done this. One more advantage of having 2 PNR’s!

    51 posts

    Hi all thabks for you help. So we Ex London on 18th May on a companion voucher in business, which as many have pointed out I cant use on AA, a hadnt considered that. Our return is 27th May again on business, however for reasons as explained returning from Nashville rather than Cincinnayi would extend thecholiday a bit and save some faff.
    Might I add into the equation that the companion voucher had an expiry of 8th July meaning we had to exit UK by then. If I were able to cancel return, book with AA would I lose the return part if not used by 7th July or would it be viable to use at a latter date. It seems many of you have cancelled returns.
    Again thanks for sharing your knowledge

    11,666 posts

    Are both legs on one PNR? If so, you will need to call BA, but they should be able to cancel the return part, as per all the other stipulations above.

    You have 12 months from the date you take the outbound to fly the inbound, so subject to open jaw rules etc, you should in theory be able to book another flight with the return portion of the voucher. Be prepared to point out the rules to any BA agent you speak to, as they seem to be very hit and miss in their knowledge (and willingness to assist) these days.

    11,666 posts

    Also – have you looked properly at the AA flight, as I think this would involve 2 sectors, which you may have to book separately?

    51 posts

    Hi yes both on one PNR. The AA flight, depending on choice goes to Chicago/New York with a 45 minute stopover

    11,666 posts

    So you’ll need to call BA. Have you done a dummy booking for the AA flight? I’ve got a feeling they did something with award flights which means you have to book and pay for separate sectors individually, meaning it costs more and there are potential complications with connections.

    Get a decent length stopover as well, as AA are shocking for changing and cancelling flights!

    51 posts

    Yes dummy booking says call BA! I shall and see what they say

    11,666 posts

    Hmm, I just looked at ORD-LHR because it’s a day flight (for my own future reference!) and the surcharges are really high! It must just be US domestic/short haul where they charge $6 in tax (unless it’s different if you book via AA.com)

    Let us know how you get on.

    51 posts

    Northenlass I know you travel a lot from posts on HFP I will and thanks

    896 posts

    @NorthernLass You have 12 months from the date you take the outbound to fly the inbound

    Sorry to interrupt but Im I correct in thinking you must buy/secured seats on inbound before flying the outbound?

    11,666 posts

    Is that not what I said?

    I think you’re right about the bookings – hence I included the disclaimer that it needs to be within all the various Ts and Cs of the voucher! Always check the rules.

    896 posts

    Is that not what I said?

    I think you’re right about the bookings – hence I included the disclaimer that it needs to be within all the various Ts and Cs of the voucher! Always check the rules.

    Sorry I quoted your comment but it looks like I was asking what you said, back 😀

    11,666 posts

    Oh yes, I see what you mean now!

    Anyway, another reason to keep the bookings separate …

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