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Forums Frequent flyer programs British Airways Club The ‘How to book the return leg with 2-4-1 companion voucher’ thread

  • 458 posts

    @Roker you’re going to get yourself into a pickle if you’re not careful! There’s no “combining” of the out and inbound legs, if you book them separately you can request 50% of the avios back from the inbound booking but you’re still left with 2 PNRs.

    If you book the inbound with a 2nd 241, that’s a new booking and the only way you’ll get the voucher back is by cancelling it (which will cost you £70 unless you do it within 24 hours).

    You need to pick the same payment option on the inbound as you did on the outbound, so, e.g. if you pick the 3rd option outbound you need to pick the 3rd option on the inbound but it sounds as though you might not have enough avios to do this. BA has been refusing to refund the 50% avios to anyone who hasn’t stuck to this.
    If I’ve got all this correct, it seems like your best option is to try & book your inbound seats by phone as soon as they are released.

    46 posts

    Thanks @Anna, good advice, well noted. Will select the same payment option for the inbound. What’s a PNR?

    15 posts

    Got myself into a bit of a midnight bind…..

    Booked one way out a fortnight ago, with companion voucher, 100% Avios at 119,000.

    Booked return leg last night at midnight, weirdly mis-clicked 90% Avios (just under the full whack option) being 214,200 not 238,000.

    Had to plead my stupidity via You First helpline this morning, and whilst initial response was to cancel for free within 24 hours and a 50/50 chance if the pair of seats would reappear which I didn’t want to risk, the brilliant agent linked the two same bookings, but did a refund of 214,200 and debited 119,000 to match a companionable one-way.

    Wanted to share as I am very much a taker from this site and not usually a sharer, although I am certain it will have been covered before.

    Moral of the story – match exactly both legs for stress-free option of 50% refund when adding return leg.

    7 posts

    I won’t quite have enough Avios to make a 100% 2-4-1 return biz booking. I’m going to do the outbound online — when I call up to add the RTN leg a few weeks later, can I increase the amount of cash I pay, reducing Avios needed in total to bring the biz return into reach?

    11,326 posts

    No – if you are intending to ask BA to refund 50% of the avios on the return leg you need read to read back through this thread as there are several comments re having to choose the same level of avios plus cash on both legs.

    I think your options would be either call to get the return leg added or book the return in PE (choosing the same option that you did on the outbound).

    7 posts

    Thanks for the reply. Now read through everything. I must match up the Avios + Cash ‘rungs’ of the ladder. So for Tokyo, my outbound is not the quoted 100,000 but two rungs down at 75,000 doing this online — and then when I call up weeks later, have another 75K ready to add the second leg on. I think what threw me is those two extra rungs higher up than this old/original point/tax combination.

    One last one, have those who are not super-set on a return date called on night 1, then if somehow unsuccessful night 2, and night 3 etc, extending their trip a day at a time? Ahh..God bless the 355 day rule!

    11,326 posts

    Yes there are people who call BA night after night, there have been recent examples of people having had to do this to get seats to/from CPT/SIN/SYD/MLE.

    46 posts

    I may just have enough Avios to book my return leg (TYO>LHR; am going LHR>SNG outbound) online using full Avios, then call and ask for a 50% Avios refund. However, the same ‘rung of the ladder’ is not available for the return leg;,the Avios + cash options are different to outbound. What can I do: choose any rung, or choose the closest in terms of Avios, or in terms of cash?

    11,326 posts

    You need to choose the option number you did previously – so if you chose option 1 outbound, you need to choose option 1 inbound and so on. I had this on a RFS short haul recently – I asked for the 50% avios on chat and the agent refused to refund them on the grounds that I hadn’t been offered the same payment options on both segments (even though I couldn’t do anything about that)! I then called the Silver line and that agent said that his colleague was talking nonsense and as I had chosen option 3 on both legs I was entitled to have the avios refunded.

    So there’s a small chance you might need to HUACA if you get an unhelpful agent first time round.

    34 posts

    Sorry if this has been answered many times but I want to be really sure that I’ve understood correctly so please indulge me.
    We are two people with a Barclays voucher each. We want to travel from a regional airport to USA and return with open jaw .
    I’m sure we need to call BA because of the regional airport element.
    I also understand that I will need to call them to book the return leg.
    Will they readily apply the ( half used ) vouchers to the return leg? Will we need extra Avios for that? Will the taxes be treated as a return and not two one way fares?
    I’m named on my friends account so should be able to manage both at once even though they will be on separate bookings.
    Again, apologies for the stupidity but honestly the Barclays vouchers are really hurting my head. I have three but will not bother with any more.

    458 posts

    The easiest thing would just be to call BA and have them book the whole thing for you, with the regional connections. You can’t ask for half the avios back, that just with the Amex voucher. BA can book you both on one PNR, though come to think of it I don’t actually know if you need to be in a HHA for this?

    34 posts

    The easiest thing would just be to call BA and have them book the whole thing for you, with the regional connections. You can’t ask for half the avios back, that just with the Amex voucher. BA can book you both on one PNR, though come to think of it I don’t actually know if you need to be in a HHA for this?

    The problem with that is I need to grab the outward flights before the return flights are released, if I wait and do it all together I almost certainly won’t get my outward ones. There’s 3 weeks between.

    458 posts

    You’ll need to make the outbound bookings with the *2* vouchers whether that’s online or by phone, then ask BA to add the inbound when they are released. *Don’t* use one voucher to book 2 of you outbound as they are only valid from the U.K. and won’t work on inbound flights from anywhere else.

    458 posts

    Also there’s no issue with the “taxes” as you only get the RFS option with the BC voucher – so you need a lot of avios to use it for long haul.

    34 posts

    Also there’s no issue with the “taxes” as you only get the RFS option with the BC voucher – so you need a lot of avios to use it for long haul.

    Thank you Anna, I’m really wishing I hadn’t bothered with Barclaycard. Now that I’ve got the vouchers I’d hate not to use them but will certainly stick with Amex in the future. Just a pity they’re limited to one per year.

    52 posts

    I am part of a family of 3 (2 adults and a child)
    My wife and I both earn Amex 2 for 1 vouchers.
    Ideally I want to use both vouchers for a booking – when I make the booking I need to use my voucher for me and my child (2for1) and then my wife needs to do a separate booking with her 2 for 1 voucher (to use as a 50% off the avios).

    The difficulty I have had – is when I call up the call centre at midnight – They make the first booking, and by the time this is complete and they want to do the 2nd booking the avios availability has gone. Is there a better way to do this – can they reserve the 3 tickets from the start even though the vouchers are coming from 2 different accounts?

    Thanks
    Akhil

    324 posts

    I am part of a family of 3 (2 adults and a child)
    My wife and I both earn Amex 2 for 1 vouchers.
    Ideally I want to use both vouchers for a booking – when I make the booking I need to use my voucher for me and my child (2for1) and then my wife needs to do a separate booking with her 2 for 1 voucher (to use as a 50% off the avios).

    The difficulty I have had – is when I call up the call centre at midnight – They make the first booking, and by the time this is complete and they want to do the 2nd booking the avios availability has gone. Is there a better way to do this – can they reserve the 3 tickets from the start even though the vouchers are coming from 2 different accounts?

    Thanks
    Akhil

    There’s a similar question further up this thread on Page 4 – recommendation is to make sure you are set up as an authorised representative on your wife’s account so you can deal with using both vouchers at the same time. And tell the call centre rep at the outset that you want to book three tickets with the two vouchers, so they know the full picture. Good luck.

    52 posts

    I am part of a family of 3 (2 adults and a child)
    My wife and I both earn Amex 2 for 1 vouchers.
    Ideally I want to use both vouchers for a booking – when I make the booking I need to use my voucher for me and my child (2for1) and then my wife needs to do a separate booking with her 2 for 1 voucher (to use as a 50% off the avios).

    The difficulty I have had – is when I call up the call centre at midnight – They make the first booking, and by the time this is complete and they want to do the 2nd booking the avios availability has gone. Is there a better way to do this – can they reserve the 3 tickets from the start even though the vouchers are coming from 2 different accounts?

    Thanks
    Akhil

    There’s a similar question further up this thread on Page 4 – recommendation is to make sure you are set up as an authorised representative on your wife’s account so you can deal with using both vouchers at the same time. And tell the call centre rep at the outset that you want to book three tickets with the two vouchers, so they know the full picture. Good luck.

    #

    Thank you
    I am authorised on my wife’s account. Last time I did this – they understood the whole picture but said that they could only reserve the 2 tickets initially. And would have to reserve the other ticket after the first order was processed – it this correct or was it just an error on their part?

    Thanks

    11,326 posts

    Once they’ve confirmed they’ve reserved 2 seats, can one of you not go online and book the 3rd one? if time is of the essence and you don’t want to HUACA this might be your only option.

    33 posts

    Does anyone know whether you can use an amex 241 voucher on an outbound flight with Iberia (Madrid-Buenos Aries) and return flight back with British Airways (Buenos Aries – London)? If so, whether the Avios/Taxes pricing is similar when combining the 2x one ways on ba.com?

    11,326 posts

    Someone posted recently (possibly in this thread) that it’s possible but the surcharges were much higher.

    153 posts

    I booked MAD-SJO return with a 241 and then phoned in to ask about adding MAD-LHR. The agent quoted 2000 or so for the additional surcharges! I don’t know if the agent was wrong, but I didn’t pursue further.

    I have not heard about a “success” story for this scenario. Note that booking MAD-SJO return as two one ways instead of a return would almost double the surcharges on this route already!

    11,326 posts

    There seems to be a success story over on the thread about booking a return flight from MAD!

    33 posts

    Thanks both. Seems to be a bit up in the air! I wonder if anyone has success stories in booking an Iberia outbound/BA return as opposed to Iberia both ways (outbound from Madrid; return to London via Madrid)

    875 posts

    When you book at midnight 355 days ahead. Can you book 3 biz seats? Every time I’ve found award availability on IB biz on random days it only shows a max of 2?

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