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The value of paying for a Curve subscription has diminished rapidly recently – increasing the price whilst slashing the benefits and restricting where it can be used without charges being applied.
I don’t understand who the target audience is for enabling transactions to “risky merchants” in exchange for a 1% charge, surely you’d just pay using a debit card directly? My guess is that they want to reduce a high value of transactions going through under these merchants, but in reality it will just stop people making these transactions (further limiting the use of the card) and pi$$ off those that are initially caught out unaware of the change.
How does the model work with curve, do they receive a fixed/percentage fee for each transaction made using the card or are they purely reliant on revenue from subscriptions?Yip, I just had a £100 fee that I never noticed when approving payment, only noticed by going into my account. Only done the transaction on the 14th, seen the email but never linked it.
@Flustercuck tried using the Virgin card directly to pay your car tax?
Yes, people are far too keen to use Curve where they don’t need to. Payments such as car tax can be paid directly with any credit card and no fees are applied.
@TGLoyalty @Harrier25 Hi, yes I did pay directly with the Virgin card.
I wanted to try it with Curve first to see if Virgin were no longer allowing payments to gov websites.
With tax due by the end of the month just thought I would raise it in case anyone else had the same problem@TGLoyalty @Harrier25 Hi, yes I did pay directly with the Virgin card.
I wanted to try it with Curve first to see if Virgin were no longer allowing payments to gov websites.
With tax due by the end of the month just thought I would raise it in case anyone else had the same problemWebsite suffixes won’t determine what payments can/can’t be made or whether they will attract a fee from Curve or an underlying card. I’m afraid that testing how a payment to HMRC might be treated by making a payment to another government body is of no effect. HMRC has specific reasons for not taking personal credit cards.
Just got an email from curve apologising for charging me the £100 for my transaction and has now refunded this – I never contacted them about it
Yip, I just had a £100 fee that I never noticed when approving payment, only noticed by going into my account. Only done the transaction on the 14th, seen the email but never linked it.
Yup. Got refunded my fee too. I smiled to myself when I saw the email, as I was certain it would be reported here.
I got a refund too, now to test if I’ll be charged next time I try the same provider
I can’t find the email now, have they recalled it?
Update – found it 🙈
There is no charge now. At least made 2x payments (2 different curve cards) and neither have the 1% added.
There is no charge now. At least made 2x payments (2 different curve cards) and neither have the 1% added.
made payments to where?
I’m not daft enough to answer that, sorry. Trial & error…
I made one two 2 days ago and did not get charged. Now I am.
I have had a bunch of these fees added without me noticing until today. \going to cancel curve today unless they reverse – has anyone had any luck getting the fee refunded directly, or by switching to a debit card?
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