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Prompted by a response to another thread…
My Curve debit card expires end June and is therefore being replaced. Now having looked, I see it’s being replaced by a credit card.
For me, this would be a disaster.
Does anyone know if I can ask for my new card to be reissued as a debit card (as that’s what I have). I have never applied for a credit card after all (so I’m surprised they can issue one to me…).
Did you ever use or click on Flex in the app? It seems users were being switched to credit cards havibg interacted with Flex. It all sounds very odd and not what users expected. In any event, the Curve rep on Reddit seems to be suggesting Curve will be moving everyone to credit cards with a credit card BIN. And that they hope to find a way to retain Fronted for credit card users before all are migrated. Probably working hard on it like how they got Amex back on board….
No, been nowhere near Flex. Didn’t even know it existed until I read up on this last night. I may need to reach out to Curve’s excellent customer service and ask what’s going on…
Let us know what the outcome is, @Swiss Jim. Thanks
Wouldn’t be the first time Curve has been a bit loose with issuing higher-interchange plastic…
I remember reading that their CEO said you can still request for a debit card as a replacement card. That was a couple of months ago. Good luck!
Just reached out. Let’s see what they say (and how long it takes them to get back to me!).
I find the quickest way to get a response is to email support@curve.com.
Does anyone happen to know if premium bonds now trigger the high MC fee thing?
Mine’s clearly a DEBIT card. Says so clearly on the hologram at the back.
I have found myself in the same predicament a couple of months ago and was immediately unable to use fronted. I contacted cs and it took around 4 weeks to get a debit card re-issued, had to sign a disclaimer for them to ‘temporarily pause my credit agreement’. Not that I remember ever signing up to an agreement.
God knows what Curve are playing at here, but sounds like they’re skating on thin ice. The authorities have until February 2027 to sort this out, which is when my debit card is due to be replaced.
All sorted ! Now have a debit card. I’m assuming the suggestion all new applicants get a credit card now is correct, but who knows. My new card takes me to 2028 – though I’ve no confidence it won’t get withdrawn by then. Fingers crossed.
Oh, and I must remember not to lose it..
I have found myself in the same predicament a couple of months ago and was immediately unable to use fronted. I contacted cs and it took around 4 weeks to get a debit card re-issued, had to sign a disclaimer for them to ‘temporarily pause my credit agreement’. Not that I remember ever signing up to an agreement.
Shouldn’t do, but try with £25 (or whatever the minimum is) and you’ll see right away if you were charged more than £25.
Curve – have I missed something big?
Almost certainly, yes. Back in the day you could use it to dump £18k a day into savings accounts for free and get 1% cashback on half of that. Or get limitless cashback out of linked crypto cards through use of GBIT at certain merchants.
I don’t think it has the same value proposition for points collectors these days.
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