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I have booked a Fine Hotel with my Amex Platinum with a 4pm checkout and $100 hotel credit for the first time. I assume the hotel will be aware of the booking when I check in and that I will not have to remind them of the benefits? How does the $100 credit work, do I just spend and will it be deducted on checkout? Do I have to use the Platinum card to settle my account on departure?
I assume the hotel will be aware of the booking when I check in and that I will not have to remind them of the benefits?
Fair assumption, but if there’s anything critically important it doesn’t hurt to email ahead of check in. I hate negotiating/reminding at check in.
How does the $100 credit work, do I just spend and will it be deducted on checkout?
That’s been my experience.
Do I have to use the Platinum card to settle my account on departure?
Yes, but you might get lucky if you offer a different card to settle the checkout bill. I’ve not chanced it for the sake of 3% FX fee, would be embarrassing to be corrected. I’ve used a different card for “extras” charged to the room.
Some hotels have restrictions on what you can spend $100 on, for example no mini bar spend or certain third-party restaurants or outlets might be excluded.
I stayed at the WA in Dubai (DIFC) and the welcome letter explicitly said you had to settle with an AMEX card.
Typically in my experience anyway, you get a letter at check in (or already in the room) that details the benefits. because there’s a whole bunch of quasi-hidden deals like this at hotels.
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