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Hi I have a 241 return flight to Bucharest booked going out 30th June return 4th July and just been informed by BA that my return flight 14.50 on 4th has been cancelled so option is earlier 08.25 so I will now have an 8 hour stopover at Heathrow for my connecting flight to Manchester apart from the fact I have an appointment booked in Bucharest on the morning of the 4th so an earlier flight is no use. There is no later flight that day. What are my options please?
I assume you still want to travel? If so your only realistic option if sticking with BA is to fly on the 08:25 the following day. BA will be on the hook for the hotel and food and drink for the extra night.
You do have the right to re-route on another airline on flights close to your original time but you may struggle to get BA to let you do that. It will require you getting confirmation that BA won’t rebook then you will have to pay for the separate flight and claim off BA either via CEDR or straight to MCOL.
Take a look at what other airlines are flying and then phone BA to get their agreement or not.
As they have advised you more than 2 weeks before you are not entitled to compensation.
Is the LHR MAN sector on a separate ticket? If so it may require cancelling for a FTV and rebooking. If on one PNR then BA should also rebook that flight if you choose to return a day later.
One other option is to look at anything direct from BUD to MAN? Not sure if any airline does that.
@AJA Thanks for that it is all on one ticket Bucharest London Heathrow Manchester. Ryanair have a return flight at 12.15 that day but that’s also too early for me.
BA won’t rebook on Ryanair even if the time was better suited.
So you’re left with flying the following day
BA should amend your ticket free of charge to the following day – if you don’t have the need to get home as near as possible to the original time that will make you go through all the process of getting their refusal to put you on another airline, then sending them a letter before action, then MCOLing them. in any conversation let them know you will need a hotel for the extra overnight and will look to them for reimbursement of hotel, transport to and from hotel, all meals in the extra waiting time (no alcohol, cigars, caviar). Give them the opportunity to provide the hotel (they will refuse) just to be seen to have given them the opportunity so they can;t refuse your later reimbursement claim.
If the Ryanair flight had been suitably timed some people might have considered paying for it themselves, and instead using their right to ask BA to reroute that cancelled flight to a much later date on which they could use it.
BTW @AJA do you think compo is due on this for the cancellation? £220. If so should be added to the claim for out of pocket duty of care expenses above. Very annoyingly, the distance on gcmap falls just short of the 1500km that would get £350 compensation.
No unfortunately I don’t think compensation is due as the flight that’s been cancelled is in July, more than 14 days away.
Ahhh correct. Grrr.
Thank you both for all the responses, very helpful.
Spoke too soon. Just checked my emails and now BA have cancelled my outgoing flight from Manchester to London and on this leg the stopover in Heathrow is now 11hrs so at one end of a 4 day trip it’s 11hrs stopover and on the return it’s an 8 hour stopover well done BA
@shilly That is a real PITA. What are you going to do? Are you sure the MAN-LHR flight is actually flying to LHR? I was checking and it seems that the flight might be going to LGW (flight no BA2509) If so BA should pay for the transfer to LHR or you could get the train from MAN instead.
@AJA I am really unsure what to do now as my options are limited. The flight from Manchester has been moved to 10.50 so definitely going to Heathrow. I was wondering if it’s better to just wait it out because there could be even more cancellations as I’ve had 2 in 2 days and if I accepted these flights they could change the London return to Bucharest leg as well!! Decisions decisions!! 😩
Have you accepted anything yet? If not I’d hold off for now as you only have one chance to make changes (technically two changes, one for each cancellation).
Having said thst I think I’d still travel, given the length of time you have on the outbound you could leave the airport and go for lunch in Windsor.
On the return I’d take the flight the following day and get BA to pay for the extra night. YMMV
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