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Something odd just happened. I have an Avios booking (booked through BA) with Iberia from Amsterdam to Tenerife via Madrid around Christmas time. The outbound flight just got cancelled – there is now only a single Iberia flight a day that week and it leaves in the evening, meaning I won’t be able to connect at all without an overnight stay. Could I ask BA to rebook me with Vueling via Barcelona instead? Or do they count as a separate airline?
They won’t be able to put you onto Vueling. They’d be willing to reroute you onto BA via London if that is an option or a change of gateway to another origin airport within 300 miles of AMS
Surely OP has rerouting rights in this instance and may be within their rights to rebook themselves on Vueling if IB refuses to honour the original routing? However, routing via London might actually work in the OP’s favour, e.g. if flight times are better. Also IB are reported to be very difficult to deal with in respect of EU261-type scenarios.
The problem with the BA route is that they fly to Tenerife South and the (ultra low cost) car rental I found was from Tenerife North… But yes, otherwise I’d agree that BA would be more comfortable than Vueling.
I didn’t know any commercial airlines flew to Los Rodeos any more, that is probably going to cause rerouting issues. If you’re set on that route, you might be able to stay overnight in Madrid and claim the cost back (again I don’t know how easy this would be with IB), if you can show that you have a reason to need to get there, such as other travel arrangements you’ve already booked.
*Apparently it reopened for a limited number of domestic and international services in the early 2000s, I did not know that!
I didn’t know any commercial airlines flew to Los Rodeos any more, that is probably going to cause rerouting issues. If you’re set on that route, you might be able to stay overnight in Madrid and claim the cost back (again I don’t know how easy this would be with IB), if you can show that you have a reason to need to get there, such as other travel arrangements you’ve already booked.
Getting money out of Iberia even if you are entitled to it, is akin to performing root canal on oneself without anesthetic
I’ve just read that there are IB services from other cities such as Valencia and Alicante to TFN, one of these might tie in better for a connection from AMS?
Yes Whilst in theory if they can only offer you the overnight via Madrid or 2 stops via London and there is a comparible trip available on Vueling then they should reimburse you.
But I agree I wouldn’t go down any route where you need to claim anything from IB unless it’s really worth it, they’re notoriously bad at paying out!
otherwise I’d agree that BA would be more comfortable than Vueling.
Not sure why you would say that, you get more legroom in rows 1-4 on Vueling than anywhere in BA business class. Plus you would avoid Heathrow and all the delays that you get there.
Have you checked the prices? You may find accepting a refund then booking other flights yourself worthwhile, you wouldn’t then need to spend time trying to enforce rerouting rights. Of course, it is possible any replacement costs more
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