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Forums Hotel loyalty schemes IHG One Rewards OpenTable points – time to post?

  • 12 posts

    Hi All,

    I’m 250 points away from requalification for gold (not much but better than nothing) and thought I’d book a couple of tables through the IHG/Opentable portal.

    I’m wondering what the general time is for points to post, based on people’s experiences, as I may need to find a cheap mattress run, or do an overnight for work instead of commuting home one night 😀

    Thanks!

    338 posts

    Fairly quick, not something I use regularly but within a week I think.

    371 posts

    Usually within a week. Although my last 2 bookings didn’t post at all and it’s not worth chasing up.

    14 posts

    Hi All,

    I’m 250 points away from requalification for gold (not much but better than nothing) and thought I’d book a couple of tables through the IHG/Opentable portal.

    I’m wondering what the general time is for points to post, based on people’s experiences, as I may need to find a cheap mattress run, or do an overnight for work instead of commuting home one night 😀

    Thanks!

    Think it’s Worth contacting IHG on this in your case if they haven’t posted yet. I contacted them for something else but also mentioned 3 bookings that hadn’t posted. They said had to allow 4-6 weeks for them to post (usually happens in few days) and then they would add them. 6 weeks elapsed and the points were added as “open table”

    96 posts

    On 4 and 13 November I made bookings through OpenTable at a local restaurant, using the link with the headforpoints article on how to preserve IHG one rewards points. I used a desktop to access the IHG/One Table platform.

    On both dates, we duly turned up and ate at the reserved time, but the points never showed up.

    After Christmas I asked IHG about it, using their form for points missing from partners backed by the e-mail confirmations I had received from OneTable. I received the following reply: “I’m sorry to learn about your missing points from your OpenTable. I’d like to share that OpenTable’s partnership with IHG allows IHG One Rewards members in certain countries to earn points when they make online reservations with OpenTable through the IHG App. May I ask if you reserve through OpenTable in the IHG App? You may also send us a screenshot so we can further check.”
    The booking confirmations do not mention IHG, and I have no screenshots of the booking process. Using the app was never an option. So, not lucky on this occasion.

    116 posts

    I’ve found that IHG/OpenTable reservations are very rarely crediting recently (used to be quite reliable) and IHG aren’t prepared to add them when I query it. Have now stopped even querying any with IHG.

    96 posts

    Update: I sent screenshots, showing the website I had used (IHG) and the list of restaurants at 150 points each that I had seen. This was accepted in retrospect, and I have now received 800 points. I’m assuming that breaks down into 500 for first time at OpenTable, and 300 for booking as Platinum. Anyway, it’s a good method of preserving a small points balance. I’m mildly surprised I still have platinum, a relic of the withdrawn Creation/IHG card.

    HfP Staff
    2,770 posts

    I’ve found that IHG/OpenTable reservations are very rarely crediting recently (used to be quite reliable) and IHG aren’t prepared to add them when I query it. Have now stopped even querying any with IHG.

    I agree. I still use it if I need to use OpenTable but its no guarantee they show.

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