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Forums Payment cards Other payment cards Sainsbury’s Credit Card – how long to receive bonus?

  • 8 posts

    Does anyone know how long it takes to get sign-up bonus 8000 Nectar points for spening £400 within 2 months? I still haven’t received them yet.

    635 posts

    In theory, its about 120 days, but you need to chase them.

    I got the card 31/8/22, and hit the target spend by end of September. They should have credited the points within 60 days of 31 October.

    I logged on to online banking on 6/1/23 and lodged a complaint using their secure messaging service. Got a cut and paste response on 9/1/23 which related to refunds and was totally irrelevant. Sent them a follow up same day. Got their response on 10/1 and the points hit my Nectar account on 12/1.

    205 posts

    I received 8000 points instead of the expected 10000 yesterday. Has anyone else? Really cba with their awful phone aggro.

    Edit: complaint submitted online, thanks for the tip.

    41 posts

    @WillPS
    I was in the same boat, applied end of July when the offer was 10k
    Messages back and forth via the Sainsburys Bank website, signed in and using the messages service
    They reckon it was an instore promotion for the 10k
    Spoke with Customer Services at local supermarket and they reckoned that Sainsbury’s Bank have never been instore
    I replied with those comments and put in also that I wouldn’t have thought they couldn’t accept personal details instore under GDPR
    Their next reply was basically they replied previously about being instore and that was final in their eyes
    Is it worth chasing 2k Nectar Points or £10
    I agree in principal it is however…………..

    635 posts
    205 posts

    @WillPS
    I was in the same boat, applied end of July when the offer was 10k
    Messages back and forth via the Sainsburys Bank website, signed in and using the messages service
    They reckon it was an instore promotion for the 10k
    Spoke with Customer Services at local supermarket and they reckoned that Sainsbury’s Bank have never been instore
    I replied with those comments and put in also that I wouldn’t have thought they couldn’t accept personal details instore under GDPR
    Their next reply was basically they replied previously about being instore and that was final in their eyes
    Is it worth chasing 2k Nectar Points or £10
    I agree in principal it is however…………..

    I’d be referring that matter to the FOS on principle tbh. How does one even sign up for a credit card in store?

    6,646 posts

    The 10k points bonus ran until 8/8

    Rob did an article;

    https://www.headforpoints.com/2021/08/01/sainsburys-nectar-credit-card-bonus-changing/

    That article is from 2021.

    635 posts

    Oops! Thank you.

    635 posts

    The 10k points bonus ran until 8/8

    Rob did an article;

    https://www.headforpoints.com/2021/08/01/sainsburys-nectar-credit-card-bonus-changing/

    That article is from 2021.

    Oops! Thank you.

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