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I have just flown in business KUL to PER on April 3 and back on April 29. This was on a booking made with Malaysian in May 2024 and also paid for before 31/12/24. The BA system has allocated only 325 tier points per flight based on the new system ( what ‘price’ they are using and how I have no idea )
I have raised this with the call centre who say it’s correct
Am I missing something or should it not clearly based on what was published be allocated pro rata based on the old system such that what would have been 140 points each way would be allocated at 1750 each way or am I missing something
I have 6 other flights all booked pre 31/12/24 but not yet flown and when all taken together would easily have reached the tier point level for silver which I understood would be maintained
If I’m correct it seems I need to pursue this with customer relations ?!I believe only flights on British Airways, American Airlines or Iberia, booked before Dec30th get ‘old’ tier points converted
See full FAQ’s and check section on Travel Dates
I see that now thanks . Given the blanket statement in the intimation of the change without any caveat that if you booked before 31/12/24 your tier points will be awarded on a pro rata conversion so that your status is preserved there was no need to look further – or so I thought. It seems BA have done the dirty in that respect also so zi shall still raise it with them
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