Trouble sending one time pass code

[roger]

This is happening across my three Amex accounts
While trying to login both via APP – iOS and Android as well as via website is giving me the same error.
Admittedly some accounts have not been used for few years while one account had last card added to it which was cancelled only 3 months ago.

[George K]

Is the code simply not coming through? I’ve got both a designated email and phone number that these land at every time I get the challenge so there are certainly more than one OTP options. However, if you can’t even get through to edit that setting, I sense a phonecall to Amex may be your only first step.

[roger]

George K wrote:

Is the code simply not coming through? I’ve got both a designated email and phone number that these land at every time I get the challenge so there are certainly more than one OTP options. However, if you can’t even get through to edit that setting, I sense a phonecall to Amex may be your only first step.

Yes, that.
On App above error now on chrome web it says
Unable to process your request
We are sorry our system is temporarily unavailable. Please try again later.

Might have to call Amex to resolve this.