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Forums Hotel loyalty schemes IHG One Rewards Turndown service – what is it for?

  • 414 posts

    Can someone explain the turndown service in hotels please? I am in a lovely room in Thailand watching the rain and turndown has just occurred – a sheet was pulled back and a towel put in front of the shower. I always find this process ludicrous, verging on hilarious. Am I missing something?

    820 posts

    What no chocolate on the turned over corner of the sheet? No tip there then!

    No I’ve never seen the point either, especially without the chocolate!

    3,413 posts

    It’s a chance for quick tidy up of the room – replace any towels and empty the bin.

    Though I agree no chcolate (or water) is definitly the end of the world.

    62 posts

    Is the expectation to tip twice a day if you receive a turn down service?

    I’m currently enjoying my confirmable Suite upgrade at the Carlton, Cannes and the service has been terrific. Have been leaving a housekeeping tip in the morning but not for the turndown service.

    Tip if you’re planning to use your suite voucher here – Try to book with points as breakfast is included (worth €100 for 2 and it’s very good).
    Once upgraded to a suite most of the mini bar is free including 1/2 bottle of möet (not spirits or some wine). At least I hope I understood that correctly or my bill is going to be far worse than I’m already expecting.

    414 posts

    This reminds me of the time a friend of mine thought he had bought a bottle of Pol Roger in Brazil for £28 – he was feeling very pleased with himself until it was pointed out to him that he had actually paid £280.

    6,793 posts

    It’s a chance for quick tidy up of the room – replace any towels and empty the bin.

    Though I agree no chcolate (or water) is definitly the end of the world.

    I would hope they do a bit more than that! Fresh ice, water, close the curtains if it’s dark, remove any dirty cups/glasses etc. and of course refold the loo paper.

    283 posts

    I usually have a chocolate Jenga tower by the end of a stay, or a brown smudge on my face depending on the libations that evening.

    645 posts

    I usually have a chocolate Jenga tower by the end of a stay, or a brown smudge on my face depending on the libations that evening.

    Oh, the morning disaster when you wake to find a chocolate wrapper welded to your face and the melted chocolate has managed to spread across four pillows and throughout the bed.

    1,097 posts

    I especially love turn down service during summer as they come at 6pm to close the curtains and then I have to open them as the sun doesn’t set for several hours

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