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Flying HKG-DOH-LGW tomorrow the 2 of us in business class avios redemption booked through BA travelling on QR
Tried to check in , says it can’t issue us boarding passes need to go to airport
First time travelling on QR on a reward booking
Is this normal or does it suggest might be bumped off flight ???
Advise please
Has the ticket actually been issued? I would be worth double checking with BA that all is in order.
@seemab – as above, do check BA has properly issued the ticket but QR online check-in is quite mercurial and varies in the time you can use it from 48hrs ahead to 12hrs or not at all. It’s also worth checking that QR does have all the API information it needs. It does seem that online check-in for travel to the UK has got more complicated for many with the introduction of ETAs.
Hey. API info is in there can see it under MMB on QR
Tickets defo issued as I flew out on CX on the same pnr without issues , ticket number showing on BA website
Do you have a Qatar Priviledge Club account?
Are you both travelling on British passports?
JDB’s right about how mercurial it can be. But not as unpredictable as doing anything online with BA!
Have you tried in the QR app? That’s where their investment seems to be going, these days.
Hi have British passports , only have BA status
We will get there a little earlier and pray 🙂
They are still selling seats so hopefully it’s not due to the fact there overbooked and going to bump us
Maybe just dodgy it issues
Are you both travelling on British passports?
And if so, have the details been correvtly entered?
If not British passports and you are checked in but no boarding passes issued then it is likrly it’s just for a document check.
Qatar also only allows a limited time to complete the check-in process. It is generous but one time I was distracted and barely managed to check in but it then timed out before I picked my BP option , I couldn’t rectify that and had to go yo the desk.
The most common reason for this is the airline needs to see your documentation and scan it into their system.
Ticketting and other issues are well down the list of reasons.
Being downgraded shouldn’t stop someone checking in (and in anycase that tends to happen at the airport)
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