Unable to credit BA flight (holiday package) to IB on Royal Air Maroc site
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Has anyone experienced this error on RAM website when trying to credit one passenger’s details from BAEC number to IB:
2 error(s)
We cannot process your request at this time. Please try again or contact us for further information if the problem persists. (4603 – 4725)
Your reservation is confirmed, but your special request could not be processed for these flights at this time. Please contact us via e-mail or phone to communicate your special request. Please make note of your confirmation number or record locator. (4609 – 1919)When are you taking the BAH?
Can you even do this now BAH’s are linked to the new TP system? How would they determine which part of the spend would go to BA and which to IB?
When are you taking the BAH?
Can you even do this now BAH’s are linked to the new TP system? How would they determine which part of the spend would go to BA and which to IB?
I still don’t see why the flights within BA Holiday bookings would still not be treated as a qualifying revenue fare in other oneworld schemes, yes you would be forfeiting the TPs on the total £ spent but getting the standard distance based awards of the flights in other programs, no idea if IB would do that though as they can see the fare data other oneworld partners can’t?
But IB has also moved to spend-based TPs. I can’t see BA allowing people to credit spend from a BAH to another programme which is more generous, or everybody would be doing it. Look at the lengths they’ve gone to with the new Ts and Cs to minimise any gaming of the system!
I am taking the BAH this Monday. I only want to change the BAEC number over to the IB’s one via the RAM website. I don’t need the whole BAH credited to my IB account.
Have you done this previously with a BAH? And if so, have you contacted BAH to ask if it’s still possible? Now it’s based on spend, I don’t see how they could split the fare to isolate just the flight element as the price is dependent on you booking 2 or more items.
From the Ts and Cs:
8. British Airways Club members must register their Club membership number against their booking prior to travel.
This suggests that only BAC numbers will be allowed to sit within any part of the booking.
I have never done that. I only credited standard BA flights to IB via RAM successfully yesterday, but not the BAH.
Update: I’ve just checked my booking on RJ website and it is showing my IB number under my name, even though RAM website was showing the error, so all good I hope.I will update you when my flight is credited to IB. Thank you for all replies.
I’ve never heard of anyone doing it with a BAH. It does seem even less likely under the new system.
If you read this FT thread, especially from January 14th onwards, there are a couple of workarounds suggested, though it’s not clear whether this is still the case under the new system. Let us know!
I am taking the BAH this Monday. I only want to change the BAEC number over to the IB’s one via the RAM website. I don’t need the whole BAH credited to my IB account.
I would be very careful in just trying to credit one flight of a BA booked holiday to IB as we don’t fully know how the new system works in practice and if it all goes wrong it may not be possible to fully correct later.
Update: At check-in, the agent couldn’t see my BA status as I’ve had an IB number added a few days prior via RAM site and couldn’t allow 28kg luggage, so I had to ask him to change it to my BA Silver number which he did. At the lounge, I’ve checked my status via RAM site and it was still showing my IB number which I was happy about. A few days later, my 467 TP appeared on my BAEC, not IB frustratingly. RAM is still showing my IB number.
I assume his system overrode RAM system for my outbound flight hence the TP going to the BAEC. Now I am not sure how to proceed with my next 12 flights if I want the status to be recognised at check-in and changing BAEC to IB at the lounge won’t make sense now. What a mess!
Hi all
I was looking for confirmation of anyone succeeding in crediting a BAH to Club Iberia Plus as I’ve also been trying to work out, like thousands of others, if that is a better place to achieve OWE vs BAC. There is a FAQ on the CIP website which specifically says that the only exception to the rule that the payer of a booking does not earn Elite Points, are the cases of Iberia Vacaciones and BA Holidays bookings where you earn 1 EP for every 10 Avios earned on the holiday element.This was asked recently – it’s unlikely that BA will allow you to credit a BAH to IB under the new system with TPs being earned on spend and not distance any more. It might not be possible to separate out what you’ve paid for flights and what for the other element, plus BA isn’t going to want you using a BAH to get status more cheaply with another program.
Not really any data points to go off yet though!
This was asked recently – it’s unlikely that BA will allow you to credit a BAH to IB under the new system with TPs being earned on spend and not distance any more. It might not be possible to separate out what you’ve paid for flights and what for the other element, plus BA isn’t going to want you using a BAH to get status more cheaply with another program.
Not really any data points to go off yet though!
Agreed but as it’s in the new Club Iberia Plus FAQs, you’d have a strong argument for the credit of EPs.
https://www.iberia.com/gb/news-updates/iberia-plus-2025-faq/This was asked recently – it’s unlikely that BA will allow you to credit a BAH to IB under the new system with TPs being earned on spend and not distance any more. It might not be possible to separate out what you’ve paid for flights and what for the other element, plus BA isn’t going to want you using a BAH to get status more cheaply with another program.
Not really any data points to go off yet though!
Whilst BA might not like it, I highly suspect blocking credit of BA package holiday flights (which are revenue fares) to other oneworld partners would run contrary to the oneworld agreement, if not in actual T&Cs certainly goes against the spirit of it. If IB do not get the revenue data on a BA Holiday which they might not, then it would just be done as per their rules on distance/segment based. Would be the same as crediting to any other oneworld airline.
Thankfully I have at least a year to try and get my head around it all!
This is what I don’t understand. IB will be awarding EPs based on spend going forward, so how can crediting future flights earn distance-based points?
Perhaps they will get the fare data from BA Holidays as they certainly will if you just book standalone regular flights on BA.com
This is what I don’t understand. IB will be awarding EPs based on spend going forward, so how can crediting future flights earn distance-based points?
Perhaps they will get the fare data from BA Holidays as they certainly will if you just book standalone regular flights on BA.com
Iberia is one of the airlines that will get the fare data. It wasn’t hidden before and it’s not hidden now. However, I’m not sure it necessarily helps as BA can block TP award in other ways but more pertinently, a BAH passenger might get tier points for their flight spend in the IB scheme, but they won’t get the full holiday spend that they would with BA.
I’m afraid the Club Iberia Plus Conditions state that BAH bookings which originate from Spain only will accrue EPs and Avios 🙁
“As an exception to the foregoing, vacation packages that include flights, hotel accommodations, or car rentals, among other services, purchased through Iberia.com via the Partner BA Holidays for trips departing from Spain, shall allow the Club Iberia Plus Holder making the payment for the package to earn Avios and, where applicable, Elite Points for the total purchase amount.”
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