Up to 20 ”bonus” tier points to hit BA Gold

[FlyerMight]

Was told by BA Exec line that they would adjust my membership status to gold even if I closed collection year at 1490 points (10points lower). Collection year ended on 8th May and they’ve basically blanked me out by raising a new customer query anytime I call them. The call agents claim they have no ability to check on the original query. Crazy thing is I was literally stopped from booking a 10tp flight within the UK because an agent said I didn’t have to. Anyone experienced this and got a sense of turnaround time?

[Gagravarr]

If it’s going to happen, I think it’s automatic

When my tier point year ended a few months back, I had taken a few partner flights the week before that hadn’t credited yet. I rang up to ask if the missing tier points could be chased, and was told “No you’ll have to wait but it doesn’t matter”. Year rolled over, got a welcome back email, and a few more days later the points I technically needed were credited zero’d out

Someone on flyertalk posted a link (which I now can’t find) for a bit of the BA website that showed your tier point year history. That had my renewal down as a different type this time

Otherwise, BA will normally backdate flights by up to 2 weeks, so get flying this weekend!

[Fraser]

During covid an agent told me he would credit TP for a flight which was cancelled, so I didn’t need to make an additional trip. And of course the agent did not credit the TPs. Without recording the call, not much recourse I’m afraid.

[Gagravarr]

Found the link to view your tier status/renewal/upgrade history

https://www.britishairways.com/travel/membership/execclub/_gf/en_gb/role-ecagent?eId=188004&userType=agent

For this year, it still shows “Renewal Tier Flexibility” even though I was later credited with the required TPs

[BA Flyer IHG Stayer]

Calling multiple times isn’t going to help

If you are going to call then give them the reference number of your original case for them to look at.

Otherwise it’s jut going to clog up the system.

It’s not even 10 days since your collection year ended. Patiencs is a virtue.

[spoonfork]

Thanks for posting this link. I’ve always wondered why I got silver status again this year despite not having anywhere near enough TPs to retain (only 40. Year end was Jan 10th)

It says ‘1st Flex Threshold’ for tier reason change. Anyone have ideas what this means?