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My wife and I have separate Virgin Flying Club accounts, have a Reward+ Upgrade/241 voucher each and are both only Red tier.
I am looking to book 2 return flights to SEA next Summer and wondered if the Virgin booking process for return flights using a voucher is the same as the BA 2-4-1 process
Can I book the o/bound flights on the day they become available (thru the Call Centre) and then phone again when the return flights are released to convert the bookings to return flights? (I’d prefer not to have to wait on the phone for hours only to be told it isn’t possible!)
I understand from previous HfP articles that it is cheaper to have a return flight than 2 One way bookings where the US is concerned.
We have enough points each for a Premium booking which I intend to use both vouchers for to upgrade to UC Returns. Any thoughts/advice on my proposal would be welcomed.
Pre pandemic was to book everything in one go. Post pandemic I haven’t a clue. If you are booking Upper Class a call to the wonderful staff in the UC office will give you all the options you could imagine.
VAA usually release flights 330 days before departure. You can indeed book flights as you’ve suggested – call the call centre, book your outbound then call back to have them add the return on at a later date. Call centre wait times are typically quite low at the moment; I called the regular line recently and got through in about five minutes.
In order to use your voucher, there must be availability in G – you can check that yourself in ExpertFlyer (or ask in the chat thread, and I’m sure one of us is happy to do it for you), or just call and they’ll do it themselves. Each flight has a minimum guaranteed number of tickets in G, so calling as soon as possible after they’re released is likely to get you a good chance of snapping them up.
SEA route is quite heavily loaded at the moment, and they’ve only historically run one 789 return. The UC suite you’ll get, unless it changes between now and then, is the herringbone layout, but the bar is down – post-pandemic – to essentially being a kitchen table with the occasional top-up of booze.
As FREEFLIGHTS says, a call to the UC line is the best way to do this. They’re super helpful.
Thanks for replies. I actually phoned yesterday at 7am and got through to Agent (the super helpful Phillip) in 2mins! Managed to secure 2UC seats for O/bound, but at PE points, using the vouchers to upgrade.
Need to phone again when Return date seats released but not clear yet whether fees/taxes will be adjusted to reflect return flight as opposed to 2 x One ways.
Whilst process works so far, would be much more helpful/efficient if you could book online, at least for the O/bnd portion.
Again, pre pandemic the tickets were always (in my case) amalgamated together so you only paid the taxes/fess as if it was the 1 return journey.
Still the case that they were able to calculate the fees as though its a return (as per a month or so ago)
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