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Hi,
I was booked next summer on the A330Neo to Miami and back. Flight times have changed and I’ve been moved to a 787. Are virgin routinely using the A330Neo to Miami or do you think it was just a mistake?
Thanks
I booked a return flight in UC for outbound in January, return in the 1st week of February, when I I booked they were both A330neo, and the return flight has now been (downgraded) changed to 789, so the poor old UC seats, unfortunately VS don’t compensate you at all if they downgrade your seat (not by default), I’ve got an email address and I’m going to tear into them as they’ve tried doing it a couple of times already with me, on other trips, it was A35X when I booked, then they silently changed it over to the boring 789.
It’s almost like they don’t want people coming back to them…
A LOT of aircraft changes have been done – see https://www.aeroroutes.com/eng/231216-vsns24
Thanks for the replies.
I have found a few LHR-MIA or MIA-LHR routes still showing the A330 Neo – do you think this will change over to the old planes in due course?
Thanks for the replies.
I have found a few LHR-MIA or MIA-LHR routes still showing the A330 Neo – do you think this will change over to the old planes in due course?
I hope they won’t try and change mine !
They can change the return flight back to a neo, although my hopes aren’t exactly high…
What is bizarre is that the day before I was due to fly to LAX with them, I needed to call their helpline for whatever reason, near the end I asked what aircraft I’d be on tomorrow, I was told an A350 (it was showing within the app as a 789) and when I got near the aircraft (we were transported by buses to the aircraft instead of walking straight from the terminal and through the tunnel), it was dismayed too see that I’d be sat in an old UC seat 😒
Whether or not they’ll change aircraft is literally anyone’s guess, apart from the team who control which aircraft fly where
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