-
The last flight to Turks & Caicos (PLS) will operate on 21 February 2025, and to the Bahamas (NAS) on 23 February 2025. A
Oh for pity’s sake. We are booked to fly home from NAS next April 4th. Does this mean I am now to have the same experience as the cancelled Shanghai pax trying to get re-routed?
Just when I thought I’d finally got some value out of the cc voucher!
“Please note that the flights will not show as cancelled in the GDS until the weekend of 10 August 2024,”
Then they will tell you how they will re-route you….
Just checked and we’ve already got the email, looks like they are actually acknowledging re-routing obligations this time, though that is only BA unless you want to transit the US.
***We are writing to inform you that, regrettably, your upcoming flight from Nassau to London Heathrow is due to be cancelled.
As we continue to focus on optimising our network, we regularly review the destinations we fly to. After careful consideration, we’ve made the decision to sadly suspend our Nassau to London Heathrow service.
We’re very sorry for the disappointment caused to our customers booked to travel on these routes from 24 February 2025, who will be entitled to a full refund or to be rebooked onto alternative flights on another carrier.
Please note that your flight will not show as cancelled in the My Booking section on our website until the weekend of 10 August 2024, when we will be updating our systems to reflect the change. Nevertheless, we wanted to inform you as soon as possible and provide information on your options and next steps.
We are diligently arranging rebooking options with other airlines, which may take a few days. We will write to you again on 09 August with the available options and guidance on how to proceed with rebooking.
We kindly ask that you refrain from contacting our customer centre about your rebooking options until you receive our next update on 09 August. By then, we will have a comprehensive list of options for you.
If, however, you would prefer to opt for a refund, you can request this immediately by following the instructions below.***
What are our chances of getting re-routed ATL-MAN or MCO-MAN on VS rather than NAS-LHR on BA? We’ll be heading home from Bimini and it’s actually easier to get to the US than back to NAS!
If there’s a Delta flight to ATL that’s your best option to get to MAN. They’d check your luggage through and you would likely stay within the international terminal (unless the Americans consider the Bahamas as domestic).
The only flights out of Bimini to the US are with minor airlines like Silver Air and Tropic Air (I understand) to FLL and possibly TPA, so MCO would probably be the most convenient and feasible option. Either way it’s not for the faint-hearted, our current route home is BIM-NAS-LHR-MAN! Pesky OH wanting to dive with hammerheads!
There’s also a ferry to FLL, which sounds like quite a lot of fun, but might be very expensive with all our luggage.
Sure but Virgin’s responsibility is to fly you back from NAS, anything else is your problem unless your Bimini flight is all on the same ticket 🙂
Delta fly from NAS, GGT and ELH to ATL. You could route through JFK from NAS but MCO isn’t an option as far as I can see.
You could also route via NAS-Miami to LHR but why would you.
Virgin aiming to be a boutique airline?!
@davefl, agreed, but what I’m asking is whether VS would agree to re-route us MCO-MAN rather than NAS-LHR. Getting to and from BIM is separate and on us!
It’s not looking great all round for Virgin, I’m looking forward to Rob/Rhys’ take on this latest route cancellation.
Perhaps we now know why Virgin aren’t upgrading the coffin seats in their 787’s – they aren’t going to need many of them at this rate!
Virgin aiming to be a boutique airline?!
More like a pop-up airline. One day it’s there, next day it’s gone.
With all these route cancellations, absence of growth plans, no net new aircraft and general comportment at Farnborough, there’s a very bad vibe. If listed, would be an obvious short. A management clear out feels overdue.
I sadly agree
Hopefully @davefl or another VS expert will see this!
Do VS ever offer a voucher for a comparable flight in the event of a cancellation? I’m just wondering whether to book us on the BA flight back from NAS while there are still some avios seats left, rather than waiting until VS is ready to re-route everyone? I don’t really want to take a refund as we used an upgrade voucher which might expire before we have chance to re-use it.
@NorthernLass – yes, see on page 5 of Shanghai cancellations thread, post by @Pogonation
“A new ticket anytime anywhere on the Virgin network”
Not sure of the T&Cs surrounding that, but it was an offer they latterly made and with this latest route cancellation, they know they are under scrutiny so may err on the side of generosity and not paying out cash to another airline has appeal even if it’s not something they are obliged to offer.
@NorthernLass They sometimes do, but I’d book the Avios seat as a contingency since your loss if you cancel that is only £35. I still think asking Virgin for NAS-ATL-MAN is your better route home, it avoids the LHR-MAN debacle.
Thanks, I will ask when I call next week. It’s not mentioned in the email they sent out this week.
@davefl £35 x2!NAS-ATL-MAN would be a lot of extra hassle, given that we’d have to negotiate US immigration and presumably have to collect and recheck bags? Preferred option given that we’re starting in BIM would be either NAS-LHR on BA (we have LHR-MAN already booked), or MCO-MAN as the latter would not require returning to NAS.
Collect and recheck at ATL is easy. They’ll be tagged to the UK and all you do is pick them from the carousel, walk around the corner and give them to a guy who puts them on the transfer belt.
Immigration will probably be better than doing it at T5, and you won’t have to change terminals, just head to the ATL lounge.
How are you intending to get to MCO from Bimini? There’s no direct route.
Via FLL, much quicker than going BIM-NAS-ATL-MAN.
Bimini is 50 miles from the US, apparently people have been known to do it on jet skis 😂
You can’t do either MCO or ATL as far as I can see. 4th april, 15.25-20.55 BIM-FLL-MCO is the shortest flight route that day. There are no flights on the 3rd. So you’d miss both the ATL and MCO to MAN.
There’s an outside chance you could do BIM-FLL and then self connect to the 19.35 AA flight to LHR from Miami, but it’s a risky one.
I would say that my own experience of the VS vouchers (all of mine have been one free return, anywhere on the VS network on VS metal, anywhere in the world, in the original cabin, but not necessarily class) has been excellent.
We’ve a bit of wriggle room with our dates and presumably VS can re-route pax on other dates. BIM-FLL-MCO is a 4-5 hour hop on the 4th (assuming a 2-hour connection works!), then MCO-MAN on the 5th or 6th. We needed extra hotel nights anyway, and booking those at MCO is going to be considerably cheaper than NAS, even given current US prices!
@AL – what do you mean by the original cabin but not class?
@AL – what do you mean by the original cabin but not class?
Booking class. So in your case without needing a reward seat on MCO-MAN
Ah ok, yes that makes sense!
- You must be logged in to reply to this topic.
Popular articles this week:
