British Airways now using the No1 Traveller lounge at Gatwick North – feedback?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• gumshoe says:

  2 Feb2 February 12:35

  My favourite comment on Flyertalk was the one by someone who’s complained to BA in anticipation of the No.1 Lounge being full of people on stag dos.

  The No.1 concept is a solid one – it offers its normal customers a good product but it’s certainly not suitable as a First Class lounge and it’s just not capable of dealing with the volume of customers BA has. If it’s busy in mid-winter, just imagine what it’ll be like at Easter.

  What surprises me is how BA appear to have been caught on the hop so badly. It was patently obvious these issues were going to arise – did they seriously think it would all be ok and no-one would complain?

  Virgin must be laughing – they get to keep their vastly superior Clubhouse in the South Terminal while their shiny new one’s being built in the North.

  • Chris C says:

    3 Feb3 February 15:09

    but the v-holidays v-room has been closed to allow for the shiny new BA lounge to be constructed in the south terminal.

• SaraJH says:

  2 Feb2 February 12:38

  I visited a couple of Thursday’s ago. 8am to 10am.
  Easily found seats (2 of us) in the library, small queue at the buffet but I didn’t eat anything and no queue at the bar. All in all I was pleasantly surprised given the reviews on Flyertalk!

• Lady London says:

  2 Feb2 February 12:42

  What alternatives would people recommend? Are there any decent restaurants in either terminal? I’d rather pay for a restaurant meal than what’s being described by other posters. It;s bad enough flying out of Gatwick anyway.

• George says:

  2 Feb2 February 13:23

  I visited earlier in January at about 9am. While it was very busy there were still some seat pairs available, although by the time I left there were quite a few people standing around the bar area.

  The staff were all very attentive and there were lots of them – with the exception of the bar where a single gentlemen took an endless stream or orders for Bacon rolls. Given their obviously popularity it would seem sensible to do away with table service on them.

  This is not a lounge I’d stop at for very long, however as far as 3rd party lounges go it was very competent and certainly much better than many so called VIP lounges around the world. It is however certainly better than the old Club lounge that BA had.

• dicksbits says:

  2 Feb2 February 13:26

  Visited on the morning of the 15th Jan and the place was like a zoo at 06:15. Hardly a ‘relaxing club lounge’. Reminded me a of the scrum for breakfast at a Hilton hotel I had visited. Hard to get the attention of the barman who was serving on his own. When I did manage to get a glass of prosecco I was told to go back to reception to pay for it as the card reader was broken!

• Nick Burch says:

  2 Feb2 February 13:38

  I know that some people were sniffy about the old LGW first class lounge, but I found it fine. Not as good as at Heathrow, but decent enough.

  The contrast with the provision for Gold card holders and/or First class passengers is pretty dramatic now though. Where you used to have a nice selection of wines, plus champagne available for self pour, you now have to queue up for wine and pay for champagne. Where you used to have JW Blue available for self pour, you now have much less nice whisky you have to queue up for. Where you used to have a small but decent menu you could order as much of as you wanted, you now have a small and downmarket menu that you can order from once and have to pay after that, after having queued up to order. While the old First lounge did get busy at times, the crowding there wasn’t as bad as in the replacement lounge.

  It’s been too long since I used the BA LGW lounges as a silver passenger, so I can’t comment on how the experience compares for that. As a Gold I’m finding it a massive drop in service + quality + offering on pretty much every front

  • dicksbits says:

    3 Feb3 February 03:33

    This is definitely true. The lounge appears to be running at 90% capacity now, BA must do something about it. This won’t last until the ate autumn and nor it should it. They must think we’re mugs.

• Pompeyyorkblues says:

  2 Feb2 February 15:40

  Can someone help me please?
  I managed to get two cheap business class tickets in the flash sale last Oct and am off to Venice from Gatwick soon. It says terminal N on the tickets. Is there a lounge there and can we use it with business tickets? If so, is it worth visiting at around 6 in the morning for some breakfast and a pre flight drink or three? Never flown business before and really looking forward to it…

  • Rob says:

    2 Feb2 February 15:59

    You will be in the No 1 lounge (or the smaller My Lounge) which is discussed here.

  • Polly says:

    3 Feb3 February 07:26

    Pompey, enjoy your first biz trip, and don’t forget to order champagne with your breakfast on board! Enjoy the whole experience on offer then…shame you are not going via galleries LHR for your lounge though.

    • pompeyyorkblues says:

      3 Feb3 February 13:25

      Thanks for the info both of you..

• Mark says:

  2 Feb2 February 16:12

  My flight to BGI on the 31st December is still showing NORTH

  • Rob says:

    2 Feb2 February 22:36

    There are rumours of a delay ….

    • dicksbits says:

      2 Feb2 February 23:03

      Do we know where these rumours are circulating from? A decent BA source? If the construction work is well underway in the south terminal, what is causing the delay??

This article is closed to new comments. Feel free to ask your question in the HfP forums.