How to make a claim for your lost topbonus miles in the insolvency process

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

If you had any airberlin topbonus miles, you may be able to get a small amount of cash from their insolvency proceedings.  But not for a while ….

You need to file an insolvency claim by 24th April for the balance of your topbonus account as of 1st April 2018.  You should give your miles a valuation of 0.36 cents each, although you should certainly not expect to receive that.

Payments will be “at the earliest by the end of 2020” …..

airberlin topbonus insolvency

Whilst most loyalty schemes are cash cows, Etihad – which owned 70% of the loyalty scheme – had been running topbonus differently.  In an attempt to keep airberlin from going bust, topbonus was not charging the airline for miles until they were redeemed.  When the airline filed for insolvency, topbonus was left with liabilities for large mileage balances for which it had not been paid.

Virgin Flying Club can now price infant miles redemption tickets properly
Earn Membership Rewards points with American Express FX International Payments

Click here to join the 15,000 people on our email list and receive the latest Avios, miles and points news by 6am.

Amazon ad
EXCLUSIVE HFP READER OFFER FOR SME's!
Get points worth 15,000 Avios as a sign-up bonus!
OFFER ENDS 13th JULY
15,000 Avios with Capital on Tap Mastercard
About Head for Points

We help business and leisure travellers maximise their Avios, frequent flyer miles and hotel loyalty points. Visit every day for three new articles or sign up for our FREE emails via this page or the box to your right.

Please click here to read our data protection policy before submitting your comment.