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Review: How easy is taking the Elizabeth Line from Heathrow to central London?

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On Sunday, Transport for London finally started running direct Elizabeth Line services from Heathrow and Reading all the way to Abbey Wood and Shenfield.

This means the ‘swap from the underground Elizabeth Line platform to the above ground Elizabeth Line platform’ is a thing of the past – and should make getting to and from Heathrow a lot easier for many people.

As it happens, I was on my way back from Tampa after the Virgin Atlantic A330neo inaugural on Sunday night and needed to get home on Monday morning, so I thought I would see what it’s like.

I’ll be up front here – it is reassuringly boring ….

Elizabeth Line Crossrail roundel

After a quick breakfast in the Virgin Atlantic Revivals arrivals lounge at Heathrow (review here) I made my way down to the Heathrow T2 & T3 train station downstairs. The platforms are really deep, which means you either have to wait for the bizarrely slow lifts or take multiple escalators down.

I opted for the former as I had a larger suitcase with me. This turned out to be a mistake, as I ended up missing an Elizabeth Line train by about 10 seconds. I had to wait 15 minutes for the next one, which was slightly frustrating.

I’m not sure where the train had come from (either T4 or T5) but it was fairly empty and I managed to get a seat. Unlike Heathrow Express trains there are no luggage storage racks, so you need to hold on to your suitcase if it has spinner wheels. I always sit in a group of four seats which helps to stop it rolling around quite so much!

The train did start to fill up as we headed towards central London but it was never busy with plenty of seating always available.

Just before Paddington, we ended up waiting for a couple of minutes before entering the central tunnels as apparently we were ahead of schedule. At the moment, the Elizabeth Line and National Rail schedules are not fully aligned so the final service pattern might be a bit tighter come next Spring.

I stayed on for a few more stops until I got off at Liverpool Street. If I was going into the office I would have taken the short walk from here, but with Rob and Sinead out at World Travel Market I headed home. I changed to the Northern Line via the station connection to Moorgate. In total, it took about 45 minutes from Heathrow to this point.

Interestingly, despite the multiple stops, it is now showing via Citymapper as one of the fastest options home for me. It seems to be often as fast (or even faster) than the Heathrow Express to Paddington before changing onto a longer tube journey.

It is also far more pleasant of course, as I can spend more time in the spacious, air conditioned Elizabeth Line trains.

In total, my journey took just under an hour plus the short walk from the tube station to my flat. It cost £12.80, which would be reduced to £8.50 with a Railcard. It’s good to have another option for getting to Heathrow.

Comments (217)

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  • Tim P says:

    Unfortunately from T4 the frequency is only every 30 mins, so potentially an annoying 29 min wait if one just misses the train.

    From T5, one can buy an advance Heathrow Express ticket but the value is lost if travelling beyond Paddington and there is a Elizabeth Line in the station. Alternatively the full fare turn up and go is very expensive if one misses the Elizabeth Line.

    Another annoying thing (weekdays) is the last train from T4 for passengers travelling to Whitechapel is at 23.46. This terminates at Paddington (High Level) at 00.19 with an Elizabeth Line starting from Paddington Low Level at 00.22. Relying on a 3 minute connection for the last train is not convenient.

    Interestingly, the last through train from T4 to the Abbey Wood branch is at 20.46 with the later trains terminating at Paddington. Why is there no late through service from T4?

    All in all, a far from convenient timetable, in part resulting from Heathrow’s desire to milk the Heathrow Express rather than allow TfL to provide a simple and convenient “turn up and go” service.

    Of course one must pay Heathrow’s tunnel supplement for the pleasure of getting to the airport to then pay Heathrow’s massively increased passenger service charge.

  • Barry cutters says:

    Not relevant but was anyone at Twickenham on Sunday . Is there a lounge in the fan village for gold members this series ?

    Wondering weather to go early for the Sa and NZ game and get a few free Guinness

  • Silvia Turner says:

    Used it last month T5 to paddington.

    A novelty train ride not allowed to compete with heathrow express.

    2 trains per hour, no signage for elizabeth line, have to take escalator to underground platform then ask staff. Back up another escalator and then down again.

    Heathrow airport own the tunnels and the stations. They have deliberately restricted it 2 EL trains per hour and no signage so it doesnt compete with their heathrow express cash cow.

    And the seats are very uncomfortable.

    • Save East Coast Rewards says:

      Blame Boris Johnson he decided that he wanted Crossrail to sound like a tube line. The rail station is labelled ‘Trains’ with a blue background whereas the tube is labelled ‘Underground’ with a yellow background. As you want a train and not the underground you follow the signs labelled trains. When TfL Rail took over the then Heathrow Connect the signs at the airport were changed to generically refer to trains rather than Heathrow Express.

      • sylvia turner says:

        So trains dont run on the underground?
        If they are not trains what are they?

        • Rob says:

          The trains are called trains. However, on the underground the individual units are generally called cars by the staff (using the US term) not carriages.

        • memesweeper says:

          If a Londoner said “I caught the train” they don’t mean the tube.

      • Roy says:

        I really hope they give some thought to improving the signage. Granted, the problem is not new, bit its impact has increased with the opening of the Elizabeth line.

        Given there are only three types of service serving the airport, it wouldn’t be that difficult to list them explicitly, rather than putting up vague and confusing signs saying “trains”.

  • Peter says:

    For anyone using city mapper the pricing is a bit shocking.
    Heathrow – Abbey Woods:
    1) Express + Elizabeth line £25.80 – 60 minutes
    2) Elizabeth line £12.80 – 64 minutes
    3) 278/X140 bus to Hayes & Harlington + Elizabeth line £5.05 80 minutes
    4) tube to Hatton Cross + Picadilly + District + Elizabeth £3.40 – 100 minutes

    Times really depend on when’s next train available though. But try to explain to a tourist what’s best option..

    • Chrisasaurus says:

      I’d argue that the one without changes is the best option to or from an airport – not quite at any price but damn near it

      • Peter says:

        Sure, probably for most that’s the case. I guess it’s different if you’re in a group of people on budget – for 4 people the price can vary by £100 depending on which option you choose :). But the idea of zone pricing + on/off peak times is so bad now.. it works in most cases outside of airports.

  • Angelamc11 says:

    I’m not familiar with London, but going from LHR T5 to Kimpton Fitzroy this Saturday. Can anyone advise the best way to get there please? Will this Elizabeth Line be best? TIA

    • Noel C says:

      Tube (Picadilly Line) to Russell square. 2 minutes walk from there.

    • memesweeper says:

      … or a Lizzy line to Tottenham Court Road and a longer walk. It will be quicker, and if it isn’t raining, much nicer than the slow, uncomfortable tube.

  • Jeff says:

    Why do they make it so difficult for passengers with suitcases?… surely this is their bread and butter customer? (The Piccadilly line is no different)

    • Stu says:

      The Piccadilly line trains are from the 1970s, approaching 50 years old, so they weren’t made with airport travellers in mind.

      • RussellH says:

        They were made with air travellers in mind, but suitcases then did not have wheels. The seatless area just inside the doors were intended as the place for luggage, but most travellers were never that keen on leaving their bags there and taking a seat further down the car.

      • riku says:

        Those Piccadilly line trains WERE designed for the extension to Heathrow in the 70’s. They are different to the other deep level tube trains as RusselH points out.
        Why do you think passengers to LHR are the “bread and butter” for the Elizabeth line? Not everyone moving around in London is going to/from Heathrow

  • Andrew. says:

    This is one of the reasons why I really hate spinner luggage.

    They bounce around like a pinball if left unattended on the underground. On Edinburgh trams the the hosts are absolutely no-nonsense instructing that luggage must be put on a rack – sadly not an option on these services.

    Give me a 2 wheel duffle or cabin bag any day.

    (Anyone else find that the Elizabeth line is uncomfortably smooth in the tunnels?)

    • Rhys says:

      Are you complaining that the Elizabeth Line is too comfortable for you?!

      Go hop on the DLR to detox 🙂

  • Matt says:

    Great article, except you left the US behind so you actually used the T2 & T3 railway station 🙄

    • Paul says:

      Well the mainline station is called and signposted as Heathrow Central by HAL Rail who operate the station, TfL label it as Heathrow Terminals 2 & 3 to match the tube station. Heathrow Express still calls it Heathrow Central. Both work.

      • BlueThroughCrimp says:

        It’s still a Railway Station. Not what the colonies call it.

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