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Yes, you can use a railcard on Stansted Express trains – ignore the website

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Is it possible to use a railcard on Stansted Express?

If you are trying to book tickets on the official Stansted Express website here, you would probably think that you can’t. After all, there is no option to add a railcard.

You would be mistaken.

how to use a railcard on Stansted Express

There is no option to use a railcard on stanstedexpress.com. Arguably you would therefore assume that it wasn’t possible, and would shrug your shoulders and pay the full price.

This is what you would pay for a one-way trip for two adults and two children:

how to use a railcard on Stansted Express

The cheapest option, given that there is no ability to use a railcard, is £45.60.

However, let’s see what happens if we use the website of another train company. I’ve used LNER because you may have an American Express cashback offer currently available for anything bought on their site.

Other train company websites DO let you apply a railcard for Stansted Express bookings. Here is the same booking as above but adding a Friends & Family Railcard:

how to use a railcard on Stansted Express

The price drops to £39, a saving of £6.60.

I should say that, tucked away on a standalone page of the Stansted Express website, is this message about railcards.

It says that you can use a railcard at a ticket office or on the Greater Anglia website – which is interesting, since Greater Anglia and Stansted Express are effectively the same company. It isn’t explained why railcard functionality is not available on the official Stansted Express website.

Comments (25)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Matt says:

    Slightly O/T but the advance Heathrow Express tickets (Early Bird Discounted Single) are remarkably cheap and railcard discount works on top. Purchased tickets in September for a trip last week, and it was £3.65 and could be used anytime that day.

  • X2000traveller says:

    Really the biggest problem here is that the industry’s regulator. ORR, has done nothing about this for ages. They are supposed to be dedicated to protecting passengers. Hiding a discount that maybe 1/3rd of your customers have is hardly a passenger friendly move by GA.

  • PeterK says:

    Shame on the operator #ripoffbritain

  • Kraut says:

    Surely it should be somehow illegal for a rail operator to sell tickets without an options available

  • lumma says:

    In some defence of this, the £45.60 price on the Stansted Express is a special group price that you won’t be offered on a different TOC site or at a ticket machine. If you try to book a family of 4 on the LNER site without a friends and family Railcard it will cost you £69 one way and on a weekday you can’t use a Friends and Family Railcard on the trains that depart Liverpool Street before 9.30am

    • Alex says:

      I concur. It’s cheaper to buy a railcard eligible ticket elsewhere, however for peak hours when railcard discount is not applicable, Stansted Express website provides a cheaper option not available elsewhere (especially with advance purchase)

  • JaneDoe says:

    Drying out in April from stansted and don’t have a railcard. Is there a cheaper way of buying the ticket than the Stansted Exp website?

    • lumma says:

      You can buy advance tickets on the Stansted Express website which you won’t be able to buy anywhere else.

      For example it’s £15 one way on Wednesday 17th April currently and you can use it on any train that day. Railcard price that day is £15.15. National Express bus is £17

    • ChrisD says:

      The Stansted express website will only sell you an anytime ticket with maximum flexibility meaning you can travel peak times. If you know you’ll only be traveling off peak, then buying an open return ticket between SSD and LST on another TOC website will allow you to buy an off peak return which is currently about £27 instead of £36.

  • lumma says:

    That off peak return is a “day return”. If you want to come back on a different day you can only buy the “anytime return” which is £36.50.

  • Bervios says:

    Greater Anglia requires some regulation on this route. From not implementing contactless and the mayor stepping in, and subsequent reports of many tourist being caught unaware at Stansted and fined £100 after touching in with contactless.

    I have a network railcard and also assumed I couldn’t use it on a past occasion.

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