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Virgin reduces Upper Class points cost to New York and Orlando; big increases elsewhere

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Ever since Virgin Atlantic moved to ‘dynamic pricing’ for flight redemptions last year, the cost of Upper Class has been out of reach for most people.

I know that Virgin Atlantic is happy with the increase in people booking Economy redemptions, now priced from just 6,000 Virgin Points each way.

I also know that there is disquiet at the company about the removal of Upper Class as a realistic redemption option on most routes, especially the effect on those who are Upper Class cash flyers.

cheapest and priciest Virgin Upper Class redemptions

Over the last few weeks, however, some routes to the United States have come down sharply in price.

It’s not all good news – some non-US routes have seen INSANE price rises for Upper Class seats, if the cost wasn’t already high enough.

We can prove this by repeating the experiment I did at the end of May using an online tool, vseats.io. This tool scrapes the Reward Seat Checker page of the Virgin Atlantic website and lets you manipulate the data. It’s really rather clever.

The analysis we did in May is here and looked at a few different scenarios. To allow comparison, I am using vseats.io to look at one thing and one thing only:

“For a 7-day holiday over the next 11 months, how much is the 50th cheapest day to fly?”

I thought ’50th cheapest’ was an acceptable compromise. The very cheapest dates are usually when you don’t want to travel (eg New York in January) and taking the 50th lowest priced departure date weeds out a lot of that. It’s probably comparable to off-peak Avios pricing.

Of course, you still need flexibility when you travel to take advantage of this pricing. If you are tied to school holidays, or even tied to Saturday-to-Saturday holidays, you will pay more – often a LOT more.

Not all Virgin Atlantic routes operate 365 days per year. In such cases, the 50th cheapest date will be higher up the price range.

cheapest and priciest Virgin Upper Class redemptions

Let’s compare Upper Class pricing today with eight weeks ago

Let’s look at Upper Class return pricing from London Heathrow for a seven night stay, searching across the full 11 month booking window.

Because of the way the system works, we can only look for the price of one seat. Do not assume you can book a couple, and definitely not a family, at these rates.

The ‘WAS’ pricing is what was available exactly two months ago.

Here are the results from vseats.io. For routes not listed, there has not been a substantial price change in Upper Class.

Five routes with the biggest percentage price drop

Orlando

  • WAS: 50th cheapest departure day – 271,000 Virgin Points + £1,043
  • NOW: 50th cheapest departure day – 92,000 Virgin Points

There has been a HUGE cut in the cost of Upper Class redemptions to Orlando. I suspect this is because it is primarily a family route and at 250,000+ points per person, no families could afford to book. There are a surprisingly large number of dates when you can do a week for 58,000 points return.

New York JFK

  • WAS: 50th cheapest departure day – 123,000 Virgin Points + £1,043
  • NOW: 50th cheapest departure day – 76,500 Virgin Points

There has been a sharp fall in the cost of Upper Class redemptions to New York. I suspect this is down to the reduction in overall US travel demand.

Atlanta

  • WAS: 50th cheapest departure day – 207,500 Virgin Points + £1,043
  • NOW: 50th cheapest departure day – 138,000 Virgin Points

Another steep drop.

Washington DC

  • WAS: 50th cheapest departure day – 134,000 Virgin Points + £868
  • NOW: 50th cheapest departure day – 115,000 Virgin Points

Another drop, although not as steep as New York.

Boston

  • WAS: 50th cheapest departure day – 165,000 Virgin Points + £1,043
  • NOW: 50th cheapest departure day – 139,000 Virgin Points
cheapest and priciest Virgin Upper Class redemptions

Five routes with the biggest percentage price rise

Bengaluru

  • WAS: 50th cheapest departure day – 64,000 Virgin Points + £568
  • TODAY: 50th cheapest departure day – 290,000 Virgin Points

Something has gone weird here. Eight weeks ago Virgin Atlantic was acting like it couldn’t give away Upper Seats to Bengaluru. As of last night, the cheapest 7-night trip bookable over the next 11 months is 221,000 Virgin Points return.

Lagos

  • WAS: 50th cheapest departure day – 81,000 Virgin Points + £694
  • NOW: 50th cheapest departure day – 257,500 Virgin Points

It wasn’t on my bucket list, admittedly, but this is a shocking increase in Upper Class redemption pricing.

Dubai

  • WAS: 50th cheapest departure day – 217,000 Virgin Points + £819
  • NOW: 50th cheapest departure day – 535,000 Virgin Points

This is crazy talk. The absolute cheapest price for a 7-night Dubai flight in Upper Class is currently 289,000 Virgin Points – eight weeks ago there were 50 departure dates at 217,000 points or fewer (which, itself, is a mad price).

Delhi

  • WAS: 50th cheapest departure day – 116,000 Virgin Points + £754
  • NOW: 50th cheapest departure day – 209,000 Virgin Points

Mumbai

  • WAS: 50th cheapest departure day – 77,500 Virgin Points + £813
  • NOW: 50th cheapest departure day – 117,000 Virgin Points

Conclusion

When I was doing some digging last week and saw the fall in New York Upper Class flight costs, followed by an email from a reader flagging the big cuts in Orlando pricing, I thought that Virgin Atlantic had seen the light.

Unfortunately, this isn’t the case. The downward moves have been matched – in fact exceeded – by increases elsewhere. The fact that there is not a single day in the next 11 months where you can book a 7-night trip to Dubai in Upper Class for less than 289,000 Virgin Points per person is shameful.

If you had been thinking about New York, Orlando or Atlanta, however, now is a good time to book.

Comments (97)

  • Throwawayname says:

    I recently made my first redemptions ever on VS metal. Three seats (on three different PNRs) flying ANU-LHR in March (which is pretty high season for that part of the world) for a total of 18k points and maybe £190 in taxes and fees. That’s obviously for Y, but I was able to use an upgrade voucher (the additional YQ was a reasonable £80) so I will be in premium economy. The cheapest fare for the route is £448 and involves going via the USA (not happening!), while VS themselves want £522 in Y and a cool £1,744 in W (business class is over £3k), so it’s phenomenal value- of course that’s all inflated as it’s an one way, but we want to do some island hopping and there aren’t many good open jaw options for flying to the Dominican Republic and returning from Antigua.

    If I want to redeem points for business class, there’s always AF which is much more likely to fly to/from where I am going.

  • Ben says:

    Unfortunately the Virgin scheme is dead for points collectors now. ~2yrs ago I switched from BA to focus on Virgin, but now both schemes are effectively dead for me. Such a shame for Virgin, as they could have otherwise cleaned up pulling in disgruntled BA members this year.

    • BlairWaldorfSalad says:

      I don’t quite follow your stance on BA. They nuked the scheme from an elite benefits perspective, but the Avios ecosystem remains untouched (for now) and guaranteed seats are still released per flight.

    • Throwawayname says:

      Is there a reason why you don’t want to use your VS points on partner airlines? Virgin have a very limited network anyway.

      • Ben says:

        The majority of my travel is NYC LHR. So really looking for redemptions on that route. The BA 241 remains the only sweet spot still from a value perspective, but I’ve spent down my ~900k Avios this year as I don’t trust that BA won’t nuke those as well. I may start looking at Flying Blue (as often my end destination in somewhere other than LHR anyway).

        • Throwawayname says:

          I have lost interest in Flying Blue since the unannounced 70% price hike for business class redemptions to Africa and South America at the beginning of the year, but you can always redeem VS points for travel on AFKL.

  • Sturgeon says:

    Rhys/Rob, what do Virgin say when you press on these changes and the insane redemption requirements? I know the credit card will disappear eventually with the Nationwide takeover but the voucher with 75k saving for most members is a drop in the ocean.

    Personally I’m just converting to Hilton, keeping an eye out for redemptions with partners (AF in their brand new a350 cabin was 120k plus about $200 Bangkok to London one way, not bad but not exactly cheap) and keeping a stash in the hope things can improve. I can be super flexible with holidays plus no kids, I’m not interested in the US right now but will keep an eye out.

    • Rob says:

      Card is going nowhere, in fact the opposite. We have been in talks with them and they have big plans. Whether these are as a result of weakness in sales I don’t know.

      • BlairWaldorfSalad says:

        Ditto re the card. I spoke to Nationwide at a recent corporate thing and they said the cards weren’t going anywhere. When I pressed, they said really, trust them that it’s remaining. Of course the problem is the card has no USP if 1)you can’t use it gor aspirational redemptions (by which I mean the business cabin) and 2)the ‘upgrade’ voucher isn’t in fact an upgrade but a fixed points amount that might as well be p**sing in the wind based on current points prices

      • Thaliasilje says:

        Does big plans also means exciting or just a big shake up?

    • CJD says:

      ‘I know the credit card will disappear eventually with the Nationwide takeover’

      Why do people continue to parrot Rob’s completely unsubstantiated guff about their credit card?

      • Rob says:

        Card’s going nowhere as will become very clear in a few weeks!

        Give us some credit. We have two people, full time, to oversee the commercial aspects of this site. You really don’t think we know exactly what is going on? It’s not as if a lot of companies spend money with us. The top 5 partners probably generate 95% of our revenue and, let me repeat, we employ two people purely to manage those relationships.

        • Nick says:

          From the outside it’s also blindingly obvious that Debbie wants to run Nationwide like any other bank, so if anything there’ll be more not fewer consumer debt-led products being pushed. I doubt they’ll demutualise (bad PR) but they’ll behave more and more like it. Members have no say. It’ll be easy to get rules changed if necessary as the Chancellor has made it abundantly clear she has no time or respect for the mutual sector either.

        • jj says:

          Are you suggesting that it’s worth hanging on to the card?

          I was planning to cancel mine card today, to make sure that I don’t forget before the annual renewal fee hits in September. It has no value to me with the current reward pricing and has lain unused since I triggered a voucher.

          • Rob says:

            No. I’m saying Nationwide has no plans to close it and is actively looking to get more cardholders.

  • Panda Mick says:

    Just used my companion voucher (for hitting gold) to upgrade from Econ delight to Upper coming back from Vegas in 10 days. Cost: 155,000 points (the value of the voucher) and £300

    As the voucher / points would have effectively expired in 2 months, I don’t see this as bad value. In fact, the opposite. The flexibility of being able to use this for a double upgrade, rather than it actually being for an companion is far better than the very rigid rules of old

    • BlairWaldorfSalad says:

      That’s a hen’s teeth example though you must admit. How often is anyone booking a UK to Vegas trip 10 days before departure. Come back to me on flexibility of the voucher for a double upgrade a year from now when you’re able to determine if your Vegas win was a once-off

      • Panda Mick says:

        “That’s a hen’s teeth example though you must admit” That’s what HfP is built on, surely!

        Actually, quite a lot: I’m in Vegas three times a year, and had a look at the “bid for upgrade” and though I’d much rather have the reassurance that I’d actually got a seat in UC. Working in IT, I’m in vegas more than any other city, as much as I think it’s just an overpriced Blackpool with less class.

  • chinafish81 says:

    Interestingly, VS are hiring a Flying Club Performance Manager. https://careers.virginatlantic.com/search-and-apply/manager-flying-club-performance-2956

    What I wouldn’t give to be a fly on the wall on that job!

    • chinafish81 says:

      (Well, I couldn’t do the commute with having young children, and my skills don’t quite align. But surely someone on this forum does!)

    • chris w says:

      That job would just be sending reports to Atlanta and awaiting further instructions.

      People don’t realise as an (almost) majority shareholder, Delta run Virgin Atlantic how they see fit.

    • GM says:

      Wonder which high performing team they’re supposed to be managing? Not the one available by email, anyway. Tried crediting a UK-AMS return economy flight to Flying Club but Flying Blue nabbed the return (made the error of signing into my account when checking in, I think). VS take ages to answer and are difficult. Had to verify that FB would delete their points and share the evidence, which I dreaded, but FB were actually super efficient and friendly. Making me reconsider my options again! BA not much of a contender because BHX is my closest airport…

  • Tomt says:

    Got a return from ATL in Upper for 29k a couple of months ago, so bargains always there.

  • tomtom135 says:

    The paid version of the card should have the higher voucher value regardless of status. That would be a big positive change and incentive for many. BA, for all their flaws, don’t have any of this status dependent voucher nonsense.

    • BlairWaldorfSalad says:

      Nah even with 150K points the voucher is next to no help. Since the (re)start of Virgin’s Dubai route I had done very well with the voucher and being flexible re spring/autumn travel. Looking ahead, I will never manage to deploy the voucher on DXB again. That leaves JFK, but considering the random cheap J fares ex-UK and the constant cheap ex-DUB fares, hard to justify keeping my foot in Virgin (scheme and credit card)

      • Panda Mick says:

        “Nah even with 150K points the voucher is next to no help”. As I’ve proven, with my upgrade to Vegas in the middle of the school holidays in summer, this isn’t true 🙂

        Actually, who in their right mind, would want to go to Vegas in the middle of summer? That’s probably why I was so lucky

    • BlairWaldorfSalad says:

      The voucher needs to at the very least be a one class upgrade voucher. And bring back guaranteed seats per flight at the ‘saver’ rate. Whilst admirable that Nationwide intend to retain the cards, I am afraid I don’t think Nationwide are likely to understand the frankly insane levels of spending and online buzz that the hardened frequent points flyers could generate for them. I think of the Bank of Ireland Aer Lingus card in the Irish market, clearly designed without any sense of points travellers’ motivations.

  • strickers says:

    37k points per person in Upper from Bengaluru to Heathrow when I booked a few weeks ago. Now it’s 450k!

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