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We tour ‘Brilliant Lady’, the fourth Virgin Voyages cruise ship

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On Wednesday, Virgin Voyages held a preview day in Portsmouth to show off ‘Brilliant Lady’, the fourth (and, for now, final) vessel in its fleet.

On Thursday the ship set off for a test sailing to New York via Dublin and Halifax carrying only ‘friends and family’, before its first proper passenger-carrying voyage in the Caribbean.

We went down for a look. Whilst you could buy tickets for the event for 7,500 Virgin Points (a bargain, given nine hours of unlimited food and drink, including a full restaurant meal), our tickets were comped. Virgin Red also paid for our travel costs and a hotel.

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

I’ve never been on a cruise. In fact, I had never even been on a cruise ship – not even for five minutes, for an event or a tour – which is why I was keen to do this.

(A lot of cruise customers collect frequent flyer miles, because you are often looking at buying one-way flights to and from your vessel if you are not cruising in a circle.)

Am I now convinced that I should? Not really – but if I was, a few days in one of the top ‘Brilliant Lady’ suites with the very decent food and drink available on board would not be a bad choice. I know readers who redeemed Virgin Points for cruises when they were roughly 100,000 points for a week and enjoyed it.

This is NOT a review of the ship – just a few impressions.

The ship looks HUGE when you first see it. There are bigger ships out there, but 1,400 cabins and 17 floors seems enough to me. Here’s an angle you’ll never see again, because it was taken from the bridge:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

Yes, they let a handful of media guests visit the bridge after going through airport-ish security. Here is Conny having a go at being Captain. Disappointingly they don’t have a 3-foot wide Jack Sparrow-style steering wheel. It’s guided by the smallest joystick – about 5cm tall – you’ve ever seen.

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

The bridge itself is huge – far bigger than I ever imagined, running the entire width of the ship – because, despite multiple cameras and screens, the crew need to be able see out from all angles. There are usually only four people there, and often just three.

Let’s cut to the chase. What is the top suite like?! Well, book a ‘Massive Suite’ – right in the bow of the ship – and this is your private terrace:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

Yes, your own whirlpool, a dining table, loungers and some more stuff you can’t see. It’s a bit bonkers. Apparently this is normally taken by small groups, hence the dining table for six – one couple books the ‘Massive Suite’, the rest book standard cabins and then everyone congregates in the suite.

Here’s the living area:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

This is a typical balcony from one of the larger rooms, but even the smallest rooms with a balcony have a hammock:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

Bathrooms are relatively similar irrespective of cabin category, although the ‘Massive Suite’ has a lovely standalone bathtub too.

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

This is the bed of a ‘Rockstar Suite’ – this category has a window into the bathroom behind the bed. The bed itself is similar across all cabins:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

This is a standard cabin with a balcony (there are a few internal cabins too but I didn’t see one) which, realistically, is what most people will book:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

There is so much to see, do, eat and drink on the ship that it is pointless trying to show it all.

There’s a 17th floor running track around the ship:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

…. there’s a 16th floor basketball court:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

…. and boxing ring, there are many areas with loungers and bars:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

…. a very smart theatre, a huge amount of shopping, a casino, a never-ending list of places to eat and drink (but NO buffets – that’s the Virgin Voyages rule) etc etc. It goes on and on.

Here’s the main pool:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

If you book a high-end suite, you get access to ‘Richard’s Rooftop’ which is a large private outdoor area at the bow of the ship. This contains loungers, a bar, a number of jacuzzis etc and is presumably less busy than other areas. Here’s a small part of it:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

You can see above that some guests brought their swimming gear just in case the hot tubs were activated, and got lucky!

We ate in The Test Kitchen, which is an ‘experimental dining’ restaurant. It’s basically a mini Heston Blumenthal-style place, where the name of the item of the menu is just a vague guide to what you will get. Here is venison covered in chocolate sauce:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

It was pretty good (obviously not Heston-quality, but meals are free on board) and I suspect the sort of thing that marks out Virgin Voyages from the competition. Note that most alcoholic drinks on board are not free, but packages are available.

We’ve only touched on a fraction of what is available. Despite six hours on the ship I know there is a lot I didn’t see, including a large fitness centre with free classes.

What I hope I’ve got across is that Virgin Voyages is NOT your archetypal pensioner-filled cruise line. (It isn’t kid-filled either – children are not allowed.) I even felt that, in my 50’s, I might be a bit old for the target market but I suspect – with the ability to pick and choose how you relax and how you eat and drink – I’d find enough to like. Tips and gratuities are not allowed either, so that’s one less thing to worry about.

If this has piqued your interest, you can find out more about ‘Brilliant Lady’ and the rest of the fleet on the Virgin Voyages website here.

You can spend Virgin Points on Virgin Voyages cruises but it is now pretty much revenue based redeeming and the pence per point ratio isn’t usually too great. You can earn points on cash bookings – see the Virgin Red app for details – but at a weirdly poor rate of 100 points per person per night.

Thanks to the Virgin Red team for the invite.

Comments (70)

  • gumshoe says:

    “What I hope I’ve got across is that Virgin Voyages is NOT your archetypal pensioner-filled cruise line”

    That’s a very outdated view of the cruise industry – but sadly one that persists among many who’ve never cruised.

    Sure, there are lines targeting the older market – Cunard, Princess, Celebrity, Holland America, Saga, Fred.Olsen – but the likes of Royal Caribbean, MSC, P&O and Norwegian are trying to shed the ‘full of pensioners’ perception by actively targeting young families with their mass market megaships.

    • Junior says:

      Celebrity?!

    • IanT says:

      Yeah, I’d agree, there’s a lot of outdated thinking when it comes to cruising. We’ve done nearly 40 now, and there’s a cruise line out there for everyone, imo.

      Some people still wish it were like the old days when you dressed for dinner, and some wish it was anything but. There’s room for everyone, and also itineraries for everyone too.

      We’ve loved transatlatics and transpacifics, but also the more port intensive trips like Alaska and the Far East.

      There’s something out there for everyone, whether they know it or not.

  • David says:

    The Brilliant Mermaiden (what they call the first public sailing) is New York to Bermuda and back at the beginning of September. We’re booked on this one (and also have done the Valiant Lady Mermaiden but that was out of Portsmouth in March 2022!)

    It’s then spending some time on the East Coast of the USA before going down to Miami to do the Caribbean.

    From there is going through the Panama Canal in March 2026 (the lifeboats have been moved in so it can get through) to be based in LA / Seattle to do the West Coast of the US and Alaska.

    It’ll do the reverse back to the East Coast of the US in October 2026.

  • Spurs drive me madvt says:

    I watched the ship pass by my home on the Isle of Wight cost me £22 for binoculars obviously I paid for them on a points earning card! Saw it depart Portsmouth on the excellent Solent ships YouTube channel and it had a water salute from two tug boats. I thought it looked a very sleek ship.

  • Gordon says:

    For all the posters that have previously asked Rob, if hfp will ever venture into covering cruises, well this article is your answer! No smoke without fire!

    • paul says:

      We were promised a Celebrity Cruises news story a while back.

      • Rob says:

        Katie and Conny did a ship tour a while back but Celebrity wants to do some sort of sponsored article / competition / whatever so we’re sitting on it.

        • paul says:

          Thank You

          I was expecting to hear of a new Celebrity branded Rewards Card for the UK market.

  • Dragonlady says:

    Tips and gratuities are not forbidden -they’re included but it’s common to see ( mainly American ) guests tipping staff ( who are allowed to accept them ). The external areas of the massive suites in the bow are not particularly private and you can look down onto the terrace from the very front of Richards Rooftop. On a full, fair weather cruise Richards can get pretty busy .Effluencers (who are not Rockstars ) are often granted access which IMHO cheapens the experience for paying Rockstars ( but they don’t get suite cabins). There is a massive difference in suite and ordinary bathrooms size wise . I got off Scarlet Lady on Sunday ( third time as a Rockstar and I’ve also sailed as an ‘ ordinary ‘ sailor ). There are things that I continue to like ( no kids ) but lots of things that don’t interest me such as the ‘ entertainment ‘.The food is OK ( certainly not Michelin quality) but the menu is pretty static year in year out and I had lots of issues with cold food in several of the restaurants on my 11 night sailing ( very similar to previous voyages ).The Galley is simply a canteen – a hugely busy one at that and if you haven’t been able to make reservations in the restaurants one of the few choices you have for dinner ( the pizza place being the other ). ‘No buffets’ per se, but essentially it is a buffet with someone plating it up and handing it to you ( or somebody coming to your table to bring your order ).Finding a table there when busy can be challenging.

    • Blindman67 says:

      “Effluencers (who are not Rockstars ) are often granted access which IMHO cheapens the experience for paying Rockstars ”

      Do you mean people who do not pay for the privilege then write a glowing report,?

      Sounds familiar….

      • JDB says:

        What mystifies me is how anyone reads, watches or is influenced by these effluencers. Too many people seem either to have stopped thinking for themselves or perhaps don’t have that capacity any longer??

        • Ken says:

          Tobacco product placement and celebrity endorsement goes back almost 100 years.

          I’m surprised people still question if it works

        • paul says:

          We stopped cruising with Royal Caribbean due to the non stop effluencers.

          If I want my face on Insta-forgetful, youandmetube or faceache then I’m capable of doing it myself.

          I don’t need wannabe media moguls doing it uninvited.

          Royal Caribbean have sinks to new lows with their own DOG onboard two ships.

          An idea they got from an ex-Captain (Kate) on Celebrity whose bald pussy had over 2 million followers. It died and because she didn’t get enough bereavement leave she jumped ship to another line.

          And if the above didn’t cause offence I will go farther and suggest that Royal Caribbean dumbing down their offer, they are attracting the Pontins customers away from Carnival and there seems to be a fight breaking out onboard almost weekly now.

          No thanks.

        • Dragonlady says:

          @JDB I totally agree .I think it’s a generational thing . I see effluencers as being freeloading wastes of space who serve no purpose ( and who won’t pay for stuff themselves ) however VV and the whole Virgin brand seem to view them as terribly important . I actually had to tell several people ( who weren’t Rockstars) that I wasn’t happy want to captured on film by them on the rooftop.

          • Rob says:

            Makes no sense. If you posted restaurant pics on Insta and had 100,000 followers, why would people NOT want to pay you £2,500 for visiting their place and why would this be a worse investment than £2,500 of random social media ads?

  • Shaun says:

    We were on board and just like Rob it was the first time we had set foot on such a vessel. We really enjoyed the chance to have a look around and sample the wares. We weren’t convinced and it sets it’s stall as a party boat. Over dinner we heard a snippet that the recent changes to Virgin Atlantic reward bookings, now revenue based, is going down badly and the source claimed this will be reversed, American are picking up disenchanted Virgin customers. Hope this is being reviewed, buying a reward seat in Upper Class is so unobtainable now.

    • Chris W says:

      This is nonsense. Delta decided Flying Club should go dynamic and it’s working just fine for their own SkyMiles program (they are one of the worlds most profitable airlines). It doesn’t matter if Virgin management aren’t happy with the new system – it’s not their decision.

      There are no “disenfranchised” customers switching to American. US travelers would have been loyal to SkyMiles already, not Flying Club.

      • Rob says:

        Different dynamic in US. I suspect 90% of redemptions are domestic and dynamic pricing didn’t change the value proposition much.

        Virgin is 100% long haul redemptions – big difference.

        Obviously Delta wasn’t happy with VS selling seats for 100k which it was selling for 700k though ….

  • Halo says:

    I have never done a Virgin cruise but funnily enough have booked 2 for 2026 in the last 30 days. The first is a family trip with my wife and 4 of our 5 adult (age 20+) kids, the second is a TATL for my wife and I. I’m really looking forward to both.

  • Paul R says:

    I was one of the lucky ones that got a cruise for 85k points and I found Virgin a breath of fresh air.
    There prices are competitive and the nickel diming is minimal with wifi , soft drinks and tips in the price. No kids and a very gay friendly atmosphere (I am sure there is a better way of saying this) make for a very relaxing cruise.
    The food is excellent both as a formal sit down and grab and go situation with extra costs for speciality dining.
    The negatives are there weren’t many big shows but this changing and there ability to get people on and off the ship is slow compared their more experienced cousins.
    Ps Having Avios etc is really handy as the cheapest cruises are always the one ways and flying back one way is best with points.

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