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Bits: BA abandons plan to scrap bottled water, 5000 Emirates miles for a hotel booking

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News in brief:

British Airways drops plans to remove bottled water

According to cabin crew blog PYOK, British Airways has abandoned plans to stop giving individual water bottles to passengers.

During a two week trial in June, bottled water was not provided for passengers in World Traveller and World Traveller Plus on A380 flights to Boston, Miami and Los Angeles.

Passengers were instead given a small paper cup which cabin crew would fill from a bottle. Anyone who wanted a second cup had to track down a cabin crew member to request one.

BA claimed that the trial was not about saving money but about reducing the amount of single-use plastic on board. If true, what is strange is that it is not trialling any other eco-friendly options such as canned water (which Virgin Atlantic provides) or water boxes.

The same article on PYOK has a stunning BA quote about Brunchgate (a term coined by HfP – well, by my friend Simon – but which found its way into the mainstream media). Readers may remember that Club World and First passengers were served breakfast for lunch in a trial last autumn, as a way of cutting food costs. A steak, after all, costs a lot more than an egg.

The change was apparently made on the back of passenger requests. When faced with huge blowback from passengers and the media, BA brought back a proper lunch.

The article claims that, in a memo to staff, BA said that “passenger needs had rapidly changed in several months, prompting the reversal”.

Apparently customers used to want breakfast for lunch, but it suddenly became unfashionable and they started wanting meat, fish and pasta again. How BA manages to cope when faced with such wild swings in passenger tastes is hard to comprehend.

Get 5,000 Emirates miles with one hotel booking

Emirates Skywards has a hotel booking portal powered by Rocketmiles, which lets you earn Skywards miles on every booking. You can also spend miles on hotel rooms.

Until Monday, you will get 5,000 bonus Skywards miles on selected hotel bookings. This is on top of your usual base miles.

Click here for full details.

The offer is limited to one booking per person.

Your stay must be completed by 31st October.

Whilst not all hotels on the site offer the 5,000 bonus miles, most do. There is no minimum length of stay and I saw plenty of one night stays for as low as £78 which had the offer.

The downside of using this deal is:

  • your booking is treated as third party, so you won’t earn any hotel points and you won’t receive any elite status benefits you may be due
  • you won’t get a VAT receipt because of the way Rocketmiles pays the hotel for your room, which may be an issue for business travellers in the UK

5,000 Emirates Skywards miles are useful even if you don’t already have any. For example:

The Marriott Bonvoy option is amusing. If you had 6,000 Skywards miles after your stay – including the 5,000 bonus miles – this would convert into 4,000 Marriott Bonvoy points. You could also convert into Accor points.

This means that you could earn a chunk of Marriott or Accor points by booking virtually any hotel, even those belonging to other chains!

You can book via the Emirates hotel platform here. The offer ends on Monday although your stay can be until 31st October.

Comments (58)

  • Angus says:

    Has anyone noticed the Hilton website is adding £1 to bookings. It gets added to the credit card you select at the end of the booking process without receipt.

    It has been added to various bookings and card combinations I’ve tried. Seems a bit sneaky and makes it difficult to reconcile for expenses.

    • Mike says:

      Are you booking in a place with a city tax like Manchester or Liverpool?

      • mkcol says:

        When I booked Manchester the £1 was only added after checking out & I was unaware of the tax so was a bit confused.

    • John says:

      Is it a pending charge?

    • sigma421 says:

      Is the charge actually sticking? I’ve had them take £1 for pay later bookings as a pre-auth but it doesn’t actually post.

    • Angus says:

      @ Non-flex bookings in Scotland so no bed taxes, and payments taken directly

      No pass through from cashback sites either.

      • Danny says:

        Isn’t it illegal to add extra fees that aren’t shown or outlined in the final checkout page?

  • Mike says:

    The entire point of the bottle of water is a drink when the crew ghost the passengers in the cabin.

    • HampshireHog says:

      The poor cabin crew can’t win, they’re either yacking noisily in the galley or if they deign to emerge clomping up and down the aisles like cart horses…

      • Thywillbedone says:

        Don’t forget the plate crashing and pot-walloping noises from the gallery as they start breakfast prep 2.5 hours before landing on overnight routes ….

  • sigma421 says:

    One of the unpleasant things about BA’s corporate culture is the tendency of some people, from front-line to c-suite to lie about things when they know that you know they’re lying. The quote above is a fabulous example of this.

  • ukpolak says:

    Wasn’t much better in CW on those A380s to / from Miami over the past week tbh and makes me wonder if the back-out instruction was received. I remember the days of BA in J where my glass would never be empty and there’d never be a need to wave any attendant down. And the CW snack bar / fridge empty for most of both flights.

    As for reducing waste, we managed to accumulate 8 lip balms (which harden if not used in a month or so) and 8 pillow mist sprays or refresher spritz things? Yes I find the single-use in-flight socks and toothpastes useful but if there are other uses of the other stuff then pls let me know.

  • NigelthePensioner says:

    BA as usual completely full of childish unbelievable bulls*it.

  • Gerry the Pensioner says:

    BA bulls*it yet again. How do passengers changes in tastes changes in a matter of weeks? Be honest, the trial didn’t work.
    So sad, BA used to be my Go-to airline. These days they are my Stay-Away-From airline.

  • tony says:

    You cam also tip small amounts of Emirates miles into a reduction on the cash fare when next booking direct with them. I’m not sure what the ratio is – something like 1 mile – 0.5 cents – but given the expiry rules and my infrequent use of them, that’s what I did last time.

  • Stuart says:

    Off topic. As flag on Flyertalk ALL forum, there’s a 20% discount on ALL PLUS Voyager and ibis cards https://all.accor.com/a/en/loyalty-program/promotions-offers/allplus-voyageur-special-offer.html
    BUT, it appears the card’s 20% discount at luxury and premium brands is being dropped and aligned with the 15% at the midscale and economy brands. It’s adding Raffles & Fairmont with 15% discount, but that’s no substitute as folks who can afford those places then savings etc are pocket change.
    Of course, the card doesn’t really give these discounts, but rather the difference between these and already 5%-10% being ALL members.

    • planeconcorde says:

      Before jumping on that deal check out Loyalty Lobby’s comparison with the “ALL Accor+ Explorer” card. The later may be a better option.

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