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What’s it like flying from Toronto’s own City Airport on Porter Airlines?

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Although the opening of the Elizabeth Line has dented passenger numbers at London City Airport, it remains one of my favourites for its proximity to home, size and speedy departures and arrivals process. Just a few weeks ago I arrived just under one hour before departure and still had time to kill!

So it should be no surprise that I knew I wanted to try out Toronto’s own City Airport – named after Canadian WW1 flying ace Billy Bishop – after my boyfriend and I accidentally ended up walking to the terminal building whilst exploring the city.

porter airlines review

This tiny airport – code an unmemorable YTZ – has many similarities to London City Airport and in some ways even improves on the experience.

For a start, Billy Bishop is closer to downtown Toronto, being located on an island on Lake Ontario. Whilst London City is in East London, Toronto City is slap bang in the middle: just five minutes drive from the CN Tower and Rogers Centre or an eighteen minute walk, as I had previously done.

Until 2015, access to the airport was via a short ferry that crosses the 200 metre gap between the airport island and the rest of the city, but for the past decade a new pedestrian tunnel under Lake Ontario has made the connection even easier.

porter airlines review

The walk is about as long (and possibly even shorter) than the connection between Heathrow T2 and the satellite terminal T2B, with plenty of moving walkways to speed you up.

At the end of it a long bank of escalators (about as long as those on the Lizzy line!) emerge into the small terminal building with a biplane suspended from the ceiling:

porter airlines review

Another shorter set of escalators gets you up to departure level and the handful or so of check-in desks.

Just two airlines operate from Billy Bishop – Air Canada and Porter, a relatively new airline founded in 2006 initially with flights just from this airport. It has since expanded and now also serves Toronto Pearson Airport with domestic and short flights to the USA as well as Mexico, the Caribbean and Costa Rica (flight time: a lengthy 5:40 minutes!)

Bizarrely, the Porter app is not available in the UK app store (oversight or intentional, it’s annoying either way) so we had to stop by the desks for our boarding passes.

porter airlines review

The airport is divided into two halves: domestic and US departures. Security is not quite as slick as at London City as they don’t have the convenient leave-everything-in-your-bag new scanners. It’s even less convenient when you’re stuck behind a family who have seemingly never flown before, but that’s sod’s law!

Once cleared you head back down to ground level to the main departure area. This feels substantially more spacious than London City Airport, with a more open (and less elongated) floor plan. There’s plenty of seating including lounge-style armchairs and work areas. It’s definitely better than your average terminal gate area.

porter airlines review

There is also, unlike at London City Airport, a small lounge: the new(ish) Air Canada Cafe, which is also open to Priority Pass holders. Despite the terminal being busy this was very quiet and offered a nice space to relax, although the food offering is basic (to be expected, given the average length of flights from Billy Bishop.)

porter airlines review

Once it’s time to board a small announcement is made and boarding begins.

Jet aircraft are not allowed at Billy Bishop so both airlines operate fleets of Dash 8-400 propeller planes to comply with noise regulations. As a result, Billy Bishop has a number of specialised ground-level covered gates that I haven’t seen anywhere else and are presumably a godsend in winter.

porter airlines review

It does mean you don’t get a good view of the airfield during boarding though ….

porter airlines review

A special trolley at the side of the aircraft is available for any larger bags, including trolley bags, which will not fit into the small overhead bins of the Dash 8-400. These are popped in the hold and then unloaded at the gate at your destination.

Onboard, it’s 2-2 seating in what Porter calls ‘Economy Elevated’. There’s no business class here, just something called ‘Porter Reserve’ which comes bundled with priority check-in, two checked bags, front row seats as well as (on longer flights) a fresh meal. Everyone gets free beer, wine and soft drinks and ‘premium snacks’.

porter airlines review

Otherwise, I believe, the experience is pretty much the same wherever you’re seated. The Porter Reserve seats come in navy leather upholstery. With just 78 seats boarding is quickly complete.

The cabin is optimised for short flights, so don’t expect oodles of comfort. The seats are relatively bare, as you can see from the back of the fold-out tables:

porter airlines review

It’s perfectly fine for an hour or hour and a half’s flight but I wouldn’t want to fly it much further than that. My flight to Montreal was about an hour, which is no time at all by the time you’re at cruising altitude, had a drink and a snack and then touched back down.

I’m almost forgetting the most spectacular part of the experience: take off. If you’re lucky to be sitting on the correct side of the aircraft (usually left, as I believe take-offs usually occur in an Easterly direction) then you are rewarded with unparalleled views of the CN Tower and Downtown Toronto:

porter airlines review

It truly is the best view in the city!

Once seatbelt signs are off the cabin crew start the drinks service. If you’re sat in Porter Reserve that includes a choice of ‘premium snacks’ from roasted nuts to crisps and more. Sadly there’s no sparkling wine on board so standard will have to do. It’s served in real glassware, at least in Reserve.

porter airlines review

And that’s it. Of course, there’s no immigration for domestic flights within Canada so it’s a quick exit from the airport.

Conclusion

Flying from Toronto City Airport is an avgeeks dream. Even if you’re not an avgeek it’s worthwhile just for the spectacular views of the city which you can’t get short of chartering a helicopter.

Porter’s ‘elevated economy’ service is also tantalising. With 2-2 aircraft operating from such small airports there really isn’t much to distinguish business class and economy. Serving all customers complimentary drinks in real glassware is a big step up from most economy experiences.

So, if you find yourself in Toronto …. consider booking yourself a flight to leave the city – at least for a few days – so you can enjoy the views.

Head for Points made a financial contribution to the Woodland Trust as part of this trip. The Woodland Trust creates and manages forests in the UK in accordance with the Woodland Carbon Code.

Comments (42)

  • Sapiens says:

    Great article Rhys

  • Peter W-G says:

    “founded in 2006 initially with flights just from this airport.” So they flew the planes somewhere and left them there? LOL

  • DavidB says:

    My flights always take off to the west then veer back eastward over the lake so sitting on the left side does get city views no matter which direction the wake-off takes. Landing is almost always from the east so city views are best sitting on the right.

    The Aspire/AC lounge has a good spread of hot and cold items that are a cut above the basics plus a well stocked bar. Without Priority Pass one can pay for entry but it can also be used by STARGolds flying AC (which currently only serves YUL).

    The original open coffee/tea/cold juice, water and soft drinks bar (plus Walker short breads) ended when AC started flying from YTZ but also because Porter sold the terminal to a private investment firm.

    AC’s flights also include comp wine and beer plus “enhanced” snacks to compete with Porter. When that airline started flying E2s from YYZ with the same comp inflight drinks/snacks, AC introduced the same on all its domestic/US flights in economy.

    As for sparkling wine, Canadians are not affected by this strange phenomenon you Brits have towards champers in the front rows! BTW all PD’s (and AC’s) alcoholic drinks and snacks are from boutique Canadian sources. We do have some decent bubbles but I doubt there’d be enough demand on a flight to finish off a single bottle.

    The airport is also a short 5-minute walk from public transit on Toronto’s unique streetcars from either Union station (with connections to the subway system) or the Bathurst line. The free shuttle bus for both airlines actually departs from the York St side of the Fairmont Royal York hotel across the street from Union station.

    I’ve only flown into LCY once but had equally spectacular views over London’s skyline as we approached from the west after circling on our flight from FRA. Pure jets aren’t permitted at YTZ in part due to noise (the waterfront is lined with condos) but also the need to extend the main runway further into the harbour and lake. My sense is the A220s and E2s (the only pure jet aircraft that would have been permitted) are actually quieter than the Q400s which are quite noisy upon landed and engine shutdown.

    Porter’s app is very limited and can’t do bookings or much else. And like BA, does not even provide a wallet member card.

    Looking forward to seeing Matt’s video and visit here to Toronto. Sorry I missed him.

  • Paul Higham says:

    Thanks for the article. I used to enjoy the experience of flying into / out of Antwerp simply due to the novel experience of it being a 10 minute walk, through a housing estate, from the office in which I was working.

  • Pat says:

    en served alcohol in y in glassware, when it went to bob you still get a glass, the same on lx.

  • lev441 says:

    About 10 years ago I was flying between new york and toronto quite frequently and whilst YYZ airport was closer to my destination, I did used to enjoy flying porter and choose them over Air Canada/Delta/AA etc

    What I liked, was the fact that in their departure gates, was basically a mini lounge with free coffee/tea/soft drinks and snacks – think it was crisps and biscuits. I think this has now been removed.

    The tickets were also very flexible that you could turn up to the airport and move to an earlier flight without charge – Found this incredibly useful as the last flights of the day were always the cheapest and I never had issues getting on an earlier flight. Not sure if they still offer this but was during 2015-19 when I was travelling frequently

    • DavidB says:

      Such flexibility is now based on the fare level and your elite tier status though my own experiences with changing same day flights has been based on status tier within a less flexible fare class.

      BTW the transborder (US) departure experience from YTZ will soon include pre-clearance as at YYZ. PD now codeshares with JetBlue and Alaska though to earn AS points PD flights must be booked through AS not PD.

  • mart says:

    It’s been ages since I flew with Porter, but have always enjoyed it. I believe the founder started it with the aim of bringing back a bit of the fun and glamour of flying in the past. (They also have a suave racoon for a mascot.)

    On one trip, the flight attendant noticed that we were fellow Glaswegians, so made sure we didn’t go thirsty, even stopping by after the seatbelt sign was on for a top-up. The beer was from Steam Whistle, whose brewery is right below the CN Tower and can be seen in Rhys’s photo.

  • acewoking says:

    The cosyness of the airport was demonstrated by the time we flew to Montreal and Mrs Ace had left some nail scissors in her carry-on bag. We left them at the check in and then picked them up again a few days later!

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