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  • bubbatrautt 18 posts

    Are more and more programmes not updating due to new log ins, programmes being logged out, etc etc.
    tesco, Virgin, Harrods to name a few.

    Carlos 758 posts

    Have you reentered your password?
    I never found AW to be reliable anywag

    Guernsey Globetrotter 587 posts

    @bubbatrautt I don’t know about Tesco and Harrods (neither have outlets in Guernsey!) but Virgin Flying Club always works fine for me on Award Wallet…

    MF176 186 posts

    Virgin is often the one that loses its “connection” for me and needs a manual refresh, but on the whole it’s very reliable

    Guernsey Globetrotter 587 posts

    PS However, for VS, do check if you have your Flying Club membership number in the ‘Login’ field rather than your email address, which triggers the extra ‘last name’ field requirement on log-in and I don’t think AW can deal with that…

    MF176 186 posts

    Great tip, thanks

    SBIre 161 posts

    PS However, for VS, do check if you have your Flying Club membership number in the ‘Login’ field rather than your email address, which triggers the extra ‘last name’ field requirement on log-in and I don’t think AW can deal with that…

    Cheers!!

    Rob
    HfP Staff
    2,207 posts

    I find some update on desktop but fail in the mobile app – just means that I do the occasional update on desktop too.

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