Reply To: Amex Offers and Customer Service – gone to the dogs?

[Aston100]

A few times this year I’ve been missing offers on various cards despite receiving emails notifying me of those offers.
Overseas agents have no knowledge of the offers and they request proof in the form of a screenshot of the Amex email to be uploaded.
That’s right, I have to prove to Amex that Amex have sent me an offer in order to be considered for the offer that Amex have emailed me about.
Ridiculous.

• This reply was modified 55 years, 6 months ago by .