Reply To: Getting through to BA on the telephone

[IsB]

I’ve spent about 30 hours on hold to BA since the last week of Nov when they cancelled my flight 3 days out. Then cancelled my partners, then cancelled the return for both of us separately. Fun.

I’m gold status and so far have had the recorded message, been hung up on, had it automatically disconnect after an hour countless times. The only route that has been answered for me is the gold line after multiple goes but only for new bookings (they will berate you).

I have found Twitter to be the quickest. I usually do this privately by DM, but recently have resorted to public posts because they hate it and revert quicker. If you get the bot keep typing live agent.

Bonne chance!