Maximise your Avios, air miles and hotel points

Forums Payment cards American Express Amex decided to cancel all my cards Reply To: Amex decided to cancel all my cards

28 posts

They blocked both cards and set them to be cancelled in two months period.
I called and asked my gold card to be cancelled immediately. The only reason I kept it open is that amex persuaded me by giving 20,000 points when I called to cancel. And I felt bad to cancel after that gesture, but now see no reason to pay for extra two months when I can’t even use it. Residual points on the card were moved to Nectar during the close. The only downturn is that I would have extra 10k points in summer when it’s time to renew the card, as I already hit annual spending target.
With BAPP it’s much trickier, given I counted on the voucher, so not sure if I should complain to FOS. As per a similar case referenced in #306129, FOS does consider such cases, and as I haven’t abused the rules (at least I believe so), I should have better chances?

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.