Reply To: BA delayed flight compensation refused – what next?

[Rui N.]

Lady London wrote:

If it’s LAX isn’t there a longer delay requirement for compo, for longhaul? IIRC 5 hours min? It will be in EU261 / UK261

No, it’s 3 hours still. What’s changes with the distance is the value of the compensation.
However, as Tracy noted, departure time is irrelevant, what matters is the delay at arrival.

EDIT1: Duty of care does change depending on both distance and time of delay: https://www.caa.co.uk/passengers/resolving-travel-problems/delays-and-cancellations/delays/

EDIT2: Well, apparently if the delay is between 3 and 4 hours, compensation is halved for flights over 3500km.

• This reply was modified 55 years, 6 months ago by .