Reply To: BA Holiday evoucher

[ChrisD]

My BA Holiday voucher issued a couple of weeks ago states:

“When you are ready to redeem your voucher, you can choose to rebook on our website or by phone:

To book on ba.com, complete payment with a credit or debit card as usual. Then simply reply to this email with your new booking reference and we will apply your voucher as follows:
o If you have paid a deposit towards your new booking, we will credit your voucher against the outstanding balance, reducing the amount left to pay; or
o If you have paid for your booking in full, we will arrange a refund of the voucher value.
· Alternatively, our contact centre can redeem your voucher as immediate payment for your new booking made by phone. You can find our contact details here.”