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Forums Frequent flyer programs The British Airways Club Anyone had issues with an apostrophe in their name? Reply To: Anyone had issues with an apostrophe in their name?

11,768 posts

I have a hyphen in my name (double barrelled surname).

I can book online, but, I cannot book using any 2-4-1 voucher as it moans that the cardholder name (which you cannot edit) doesn’t match the passenger record (which never contains the hyphen).

I always have to ring up to book using a 2-4-1. My most recent was on 17th January.

Which card do you mean? If Amex, the card holder name doesn’t have to match any of the passengers anyway.

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