Reply To: Cancelled BA flight with no rebooking options offered – what now?

[Lady London]

Who knows.
Pick one of :
– call them again
– send them a recorded delivery or tracked or signed for letter by post
– raise a new complaint online
– try on Twitter
Any of the above, mentioning all complaint references and booking refs.

Not sure any of this would be productive though.
Productive is, so many times with BA, MCOL only.
Or CEDR if you are willing to take the risk of a perverse decision or keen to put a case based on what’s reasonable and fair and not just based on law.