Reply To: ‘GHA Platinum status for £16’ offer extended to end of January

[GillyDee]

Don’t expect anything at the Kempinski in Accra – no upgrade, late check out to 14:00 only, no welcome amenity, the most charmless check-in I’ve ever experienced and to cap it all, the area above our room was undergoing renovations with hammering and sawing. Front desk said they’d contact housekeeping (?) but after 3 calls and no action, we packed our bags and pitched up in the exec lounge until they eventually provided an alternative room.

Not a great first impression of the brand…